Operations Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Planned Systems International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Planned Systems International is a company focused on developing innovative solutions at the intersection of health, national security, and federal civilian operations. Since its inception in 1988, PSI has utilized cutting-edge technologies to tackle critical challenges faced by government and civilian agencies, striving to elevate healthcare accessibility through programs like the ARPA-H PARADIGM initiative. The company emphasizes operational efficiency and integrity, while fostering a collaborative work culture to empower its employees and meet diverse client needs.

📋 Description

• Supervise and provide direction, coaching, and support to all Regional Team Leads • Establish priorities and maintain clear reporting and escalation channels • Coordinate regional assignments with the Project Manager • Hold regular operational reviews with leads and consolidate significant issues and decisions for the Project Manager • Monitor the effect of regional duties on leads’ continuing local responsibilities and recommend backfill or support • Review staffing and coverage needs across sites and recommend priorities, coverage plans, and recruiting needs • Coordinate remote referral clerks’ support for assigned locations • Clarify operational priorities and resolve conflicting work requests • Monitor site and contract performance reports and identify missed requirements, backlog trends, recurring issues, and sites needing support • Guide leads in validating results and investigating contributing factors • Oversee corrective-action plans, monitor progress, remove barriers, and verify improvement • Escalate urgent patient-safety concerns through approved clinical and government channels • Coordinate training with Regional Team Leads and subject matter experts • Promote approved workflows and share effective practices • Maintain a consolidated operational issue and action tracker • Prepare performance updates for the Project Manager • Coordinate with Local Government Points of Contact, subcontractors, and other stakeholders

🎯 Requirements

• High school diploma or General Educational Development (GED) equivalency • Experience in referral management, healthcare administration, medical office operations, or a related field • Experience leading teams or coordinating work across locations • Basic knowledge of medical terminology • U.S. Citizenship • Ability to meet applicable contract qualifications, training requirements, and government system-access requirements • Must pass TB Test • Subject to a background/security investigation • Willingness to comply with DHA vaccination requirements • Pre-employment drug screening • Must maintain good personal hygiene and present a well-groomed and professional appearance in accordance with policy at the place of performance

🏖️ Benefits

• Paid leave • Employer-sponsored group medical insurance option • Employer-sponsored dental insurance option • Employer-sponsored vision insurance option • Short-term disability insurance • Long-term disability insurance • Life insurance • AD&D coverage • Legal services • Identity theft insurance • Accident insurance • Flexible spending account options with pre-tax savings for qualified medical, dental, and vision expenses • Health savings account options with pre-tax savings for qualified medical, dental, and vision expenses • Company-sponsored 401(k) retirement plan with employer contribution match, immediately vested • Professional courses • Certifications • Tuition reimbursement programs

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