
11 - 50 employees
Founded 2008
đ„ B2C
đ€ B2B
B2C âą B2B
Planeta Kids Eventos is a São Paulo-based chain of children's party buffets that creates themed, full-service celebrations for families and corporate clients. With multiple units across the city, they offer personalized décor, supervised play areas with toys and attractions, catering tailored for children and adults, modern AV and entertainment equipment, and dedicated event staff. The company emphasizes turnkey event planning, memorable experiential design, and franchise growth, positioning itself as a market-leading provider of children's parties and related events.
đ April 1
đ§đ· Brazil â Remote
đ” R$3k - R$3.4k / month
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đŁïžđ§đ·đ”đč Portuguese Required
Improve your chances of getting an interview by checking your resume score before you apply.

11 - 50 employees
Founded 2008
đ„ B2C
đ€ B2B
B2C âą B2B
Planeta Kids Eventos is a São Paulo-based chain of children's party buffets that creates themed, full-service celebrations for families and corporate clients. With multiple units across the city, they offer personalized décor, supervised play areas with toys and attractions, catering tailored for children and adults, modern AV and entertainment equipment, and dedicated event staff. The company emphasizes turnkey event planning, memorable experiential design, and franchise growth, positioning itself as a market-leading provider of children's parties and related events.
âą Define, configure, and create lead scoring: develop and refine criteria to assign scores to leads based on specific behaviors, content interactions, and other indicators of interest. âą Configure and implement systems and tools required for effective lead scoring. âą Analyze results and adjust the lead scoring methodology as needed to optimize lead qualification. âą Monitor lead import and segmentation: ensure the leads database is up to date and segmented according to defined criteria to optimize marketing strategies. âą Monitor the inbound funnel: operate and manage marketing automation tools and supporting tools to track the inbound funnel, ensuring process flow and efficiency. âą Work on CRM processes from both technical and business perspectives. âą Support campaign planning and execution by gathering and creating briefings with the project team. âą Plan CRM communication workflows and campaigns to meet client needs. âą Analyze data to optimize results. âą Implement customer relationship strategies. âą Manage and standardize UTMs to ensure more effective campaign tracking in Google Analytics and Marketing Cloud. âą Monitor CRM operations in Google Analytics to ensure proper tagging and tracking for email operations. âą Create sales funnels and automation for CRM-driven opportunities. âą Integrate marketing automation tools with CRM. âą Manage lead handover and feedback between marketing and sales. âą Monitor campaign KPIs (open rate, conversion, churn, LTV, NPS, etc.).
âą Experience with CRM tools (HubSpot, RD Station, Dynamics, etc.).
Apply Nowđ March 31
Manage a portfolio of clients as their main point of contact. Drive adoption, resolve issues, and advocate for customers through proactive communication and collaboration with internal teams.
đŁïžđ§đ·đ”đč Portuguese Required
đ March 26
Customer Success Manager focused on onboarding and retention for B2B SaaS clients at Respond.io. Collaborating with global teams to maximize platform value and customer satisfaction.
đ§đ· Brazil â Remote
đ° $7M Series A on 2022-09
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đŁïžđȘđž Spanish Required
đ March 25
Regional Manager overseeing Customer Success Managers in LATAM for OutSystems. Driving customer engagement and outcomes while collaborating closely with sales and cross-functional teams.
đŁïžđ§đ·đ”đč Portuguese Required
đ March 25
Customer Success Manager at Sprinklr focusing on adoption and value realization for strategic clients across marketing and advertising products.
đŁïžđȘđž Spanish Required
đ March 21
Customer Success Team Manager leading the Enterprise Customer Success team at Doctoralia, a healthcare platform with over 55 million patients served.
đŁïžđ§đ·đ”đč Portuguese Required