Accounts Receivable Collection Specialist

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Planet Depos

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

Legal Tech • B2B

Planet Depos is a premier court reporting and litigation technology company, providing services across the globe. Specializing in real-time court reporting, legal videography, and remote proceedings, Planet Depos leverages advanced AI tools to deliver secure and efficient litigation support. With a large network of certified court reporters and comprehensive technology solutions, they serve legal professionals in over 55 countries, offering transcription, translation, and interpretation services. Planet Depos is praised for their professionalism, reliability, and innovative technology, ensuring that legal proceedings are conducted smoothly and effectively anywhere in the world.

📋 Description

• Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, or potentially overdue • Contact customers via e-mail and phone to discuss overdue balances and encourage timely payments • Monitor accounts daily and identify outstanding account receivables • Assist with customer account reconciliation and investigate historical data for balances. • Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments • Prepare and present reports on collection activities and progress • Process customer payments and maintain cash receipts records • Handle accounts receivable calls and correspondences in a fast-paced goal-oriented environment • Resolve with billing challenges and customer credit challenges • Assist with account receivable reconciliations • Accountable for reducing delinquency for assigned accounts • Perform other accounts receivable collection duties as assigned

🎯 Requirements

• BA/BS (Accounting, Finance, or another business-relevant degree) OR 3+ years of collections experience, preferably in the legal service industry • Knowledge of collection laws and regulations • Experience with Excel and Google Docs • Excellent written and verbal communication skills • Must be able to work in a professional and confidential environment.

🏖️ Benefits

• Medical • Dental • Vision • Health Savings Account • Voluntary Term Life Insurance • Voluntary Long Term Disability • PTO • Paid Holidays • 401(k) • Employee Assistance Program (EAP)