Avaya Solution Architect

Job not on LinkedIn

🔥 0 minutes ago

🌲 Oregon, Washington – Remote

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💵 $90k - $130k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 0%

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Logo of PMWorks

PMWorks

11 - 50 employees

📦 Logistics

☁️ SaaS

💼 Consulting

Logistics • SaaS • Consulting

PMWorks is a company specializing in project controls consulting, execution, and implementation. They focus on understanding the unique needs of each client to customize their suite of tools and processes, leveraging existing business data for improved project management. PMWorks offers solutions in process design, project execution, forecasting, resource management, earned value management, and risk management. They develop custom software and implement off-the-shelf software (COTS), providing IT support to centralize data systems and enhance software agility. Their web-based tools, particularly in project reporting, are modular and scalable, designed for intuitive data analysis and detailed report generation.

📋 Description

• Partner with Account Executives to lead presales conversations on Avaya solutions • Consult with clients to understand business objectives, use cases, and technical requirements • Develop an approved training plan to maintain knowledge of the latest technology and how it benefits the customer • Maintain strong relationships with clients, technology partners, and vendors • Communicate proactively and effectively with customers • Provide training, webinars, and whitepapers as necessary to establish Cerium as the technology leader in the given area • Design tailored solutions, proposals, presentations, and Statements of Work (SOWs) for seamless delivery handoff • Manage activities in Dynamics 365 CRM, including updating opportunities, tracking deal stages, and recording key client interactions • Periodically forecast opportunities to keep sales, implementation, and services leadership aware of opportunities in relevant technical areas • Support customer-facing events, user groups, and conferences as needed

🎯 Requirements

• 7+ years related experience • Skilled at explaining complex technical ideas to non-technical clients • Experience with solution selling and consultative sales across various industries • Background in technology sales or presales engineering • Strong knowledge of the Avaya portfolio and partner programs • Excellent communicator and presenter, able to clarify complex topics in a clear and concise way • Ability to travel up to 30% • Working knowledge of Avaya design process and tools, e.g.: PLDS, registration, records administration (Preferred) • Experience with Genesys, Zoom CX, Webex Contact Center or other CCaaS offerings (Preferred)

🏖️ Benefits

• Medical, dental and vision Insurance • Basic term life and AD&D insurance (fully paid for by the company) • Paid time off annually: 15 days of PTO and 9 paid holidays • 401(k) Plan and Employer Matching Contribution of 4% • Wellness program that includes up to $500 in cash awards • Employee Assistance Program

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