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Senior Site Reliability Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

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Logo of PointClickCare

PointClickCare

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Secondary Market on 2022-03

Healthcare • Consulting • Healthcare Insurance

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Provide technical leadership to a growing team applying software engineering practices to operations at scale • Monitor and report on service-level objectives for application services • Work with business and product owners to establish key performance indicators • Participate in technical training events, game day scenarios, and focused engineering spikes • Design and architect operational solutions for application management • Increase automation, repeatability, and consistency of operational tasks • Create and maintain monitoring technologies and processes to improve application performance and business-metric visibility • Sponsor healthy software development practices • Test application and infrastructure resiliency across varied error conditions • Partner with security engineers to develop plans and automation for responding to risks and vulnerabilities • Collaborate with internal teams to ensure operational development solutions meet business requirements • Provide architectural and practical guidance to software development to improve resiliency, efficiency, performance, and costs • Develop, communicate, and monitor standard processes supporting the long-term health and sustainability of operational development tasks • Collaborate with feature/service-oriented development teams

🎯 Requirements

• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required • Prior relevant software development / architecture experience • Good hands-on experience in a DevOps or System Administration role • Prior experience building and supporting cloud-based solutions • Experience in a production environment supporting mission-critical applications • Experience in one or more of: C, C++, Java, Python, Go, Perl, or Ruby • Experience with algorithms, data structures, complexity analysis, and software design • Experience with configuration management and deployment automation tools such as Chef, Terraform, Puppet, or Ansible • Experience administering Windows (2003/2008/2012) and Linux machines • Knowledge of the Software Development Life Cycle with experience in QA and beta environments • Proficiency in cloud computing concepts and on-premise environments • Strong understanding of diverse infrastructure platforms and infrastructure concepts • Strong understanding of Agile software development methodology • Knowledge of standard production practices including change management • Ability to debug and optimize code and automate routine tasks • Systematic problem-solving approach, strong communication skills, sense of ownership, and drive • Experience with Azure cloud infrastructure and services is strongly preferred • Experience with virtualization and container solutions such as Docker, Kubernetes, and ECS is strongly preferred • Versatility troubleshooting diverse hosting technologies is nice to have • Healthy knowledge of Linux, including kernel compilation, syscall tracing, TCP, and init systems, is nice to have • Knowledge of open-source software and contributions to the open-source community is nice to have

🏖️ Benefits

• Benefits starting from Day 1 • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition • Accommodations available upon request during the selection process • Training and development opportunities • In-office events including onboarding, team events, and semi-annual and annual team meetings

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