Senior Account Manager

Job not on LinkedIn

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $88.5k - $106k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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PORCH 💚

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Manage and grow an assigned portfolio of existing, inactive, and underutilized customer accounts • Develop and execute competitive displacement strategies to convert Spectora, HomeGauge, and other platform users to ISN • Drive customer re-engagement initiatives to increase platform adoption and revenue • Identify and pursue upsell and cross-sell opportunities across the ISN product suite • Own re-engagement, expansion, renewal, retention, and growth activities across the customer revenue lifecycle • Achieve or exceed monthly, quarterly, and annual revenue goals • Prospect, qualify, and close new business in the home inspection software market • Build and maintain a sales pipeline through outbound prospecting, networking, referrals, and industry events • Conduct consultative sales conversations and product demonstrations • Deliver ROI-focused presentations explaining the value of the ISN platform • Build relationships with business owners, franchise operators, and executive stakeholders • Conduct strategic account reviews and executive business discussions • Partner with Customer Success, Product, and Marketing on targeted engagement strategies • Maintain account activity, opportunity tracking, and forecasting in Salesforce CRM • Provide pipeline updates, sales forecasts, and business performance reporting • Document and manage sales activities according to company processes • Represent ISN at conferences, trade shows, customer events, and networking opportunities • Build brand awareness and generate pipeline through industry participation • Travel up to 35% annually for customer meetings, trade shows, conferences, and company events

🎯 Requirements

• 3+ years of experience in B2B SaaS sales, account management, territory management, or business development • Direct experience in the home inspection software industry • Familiarity with ISN, Spectora, HomeGauge, or similar platforms • Demonstrated success in new business acquisition, account expansion, and competitive displacement • Strong consultative selling, negotiation, and relationship management skills • Experience managing complex sales cycles with multiple stakeholders and decision-makers • Proven ability to build relationships with business owners, franchise operators, and executive-level leaders • Experience using Salesforce CRM for pipeline management, forecasting, and account planning • Excellent verbal and written communication skills • Ability to deliver impactful presentations and business reviews • Strong organizational skills and ability to manage multiple priorities • Self-motivated and able to work independently in a remote environment • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams • Previous employment with Spectora or HomeGauge preferred • Experience selling software into home services, inspection, or property technology industries preferred • Experience conducting executive business reviews and strategic account planning preferred • Bachelor's degree preferred; equivalent professional experience will be considered • Eligible to work in the United States

🏖️ Benefits

• Comprehensive health, life, and financial wellbeing coverage • Three Medical plan options • Two Dental plan options • Vision plan • Voluntary Critical Illness, Hospital Indemnity, and Accident plans • Partially employer-funded Health Savings Account • Healthcare, dependent care, and transportation Flexible Savings Accounts • Company-paid Basic Life and AD&D • Short- and Long-Term Disability benefits • Voluntary Life and AD&D plans • Traditional and Roth 401(k) plans with a discretionary employer match • Employer-paid Headspace wellbeing program • Mental health coaching and clinical care • Employer-paid Brio Health wellness tool with quarterly wellness challenges and prizes • LifeBalance discounts, including gym memberships, travel, appliances, movies, pet insurance, and more • Flexible paid vacation • Company-paid holidays, typically nine per year • Paid sick time • Paid parental leave • Identity theft program • Travel assistance • Fitness and other discount programs