Student Accounts Processor

🔥 5 minutes ago

🦌 Connecticut – Remote

infoinfo

💵 $21 / hour

⏰ Full Time

⚪️ Entry-level

Where this job comes from

Posted on Post University's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Post University

Post University

1001 - 5000 employees

Founded 1890

📚 Education

Education

Post University is a private university that offers career-focused higher-education programs to traditional and nontraditional students. It provides flexible delivery including online and on-campus undergraduate and graduate degrees, certificate programs, and degree-completion pathways aimed at adult learners and working professionals. Post emphasizes practical, workforce-aligned curricula and partnerships that support career readiness and professional advancement.

📋 Description

• Work within the Office of Student Finance and report to the Assistant Director of Billing Services • Support active and inactive online and on-site students with tuition-related processes • Provide customer service to vendors, associates, students, and internal customers • Perform billing, account adjustments, stipends, graduation, and other non-counseling student accounts tasks • Troubleshoot and resolve issues to ensure tuition obligations are met • Maintain compliance with internal and federal financial aid policies and procedures • Process stipends according to Title IV rules and regulations • Respond promptly to internal customer service issues, concerns, and escalations • Assist with billing procedures on a term and semester basis • Review pending charges and update tuition and fee configuration • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent experience • Thorough understanding of Title IV funds, regulations, and eligibility requirements • Knowledge of applicable policies, procedures, regulations, and laws • Leadership skills with emphasis on motivation, delegation, and communicating goals • Excellent phone, email, and virtual face-to-face communication skills • Ability to plan, organize, and implement assigned responsibilities • Ability to work under pressure and meet established deadlines • Excellent computer skills, including Microsoft Office products and university systems • Exceptional problem-solving skills and attention to detail • Ability to multitask in a fast-paced environment • Must be available Monday through Friday; exact hours determined by business needs • Flexible schedule and weekend hours required • Remote-work home internet requirements: minimum 25 Mb download, 15 Mb upload, and latency below 40; wired Ethernet connection required

🏖️ Benefits

• Option to work remotely • Post provides a 50-foot Ethernet cable • Flexible schedule

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