Director, Regional Education Partnerships

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🇺🇸 United States – Remote

💵 $121.9k - $181.9k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

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PowerSchool

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence • Software

PowerSchool is a leading provider of cloud-based K-12 education software, offering a comprehensive range of solutions to support educators, administrators, and families in enhancing student learning. Their products include tools for student information management, personalized learning, analytics, talent recruitment, and resource planning, all aimed at fostering student success and effective school operations. Through innovative technology and a commitment to meeting the diverse needs of educational institutions, PowerSchool empowers effective communication and collaboration within the educational ecosystem.

📋 Description

• Develop and execute a national RESO partnership strategy aligned to PowerSchool's customer success, retention, and growth objectives • Identify, prioritize, and engage strategic regional partners across the United States • Establish a framework for classifying and managing partnerships based on strategic value, influence, customer reach, and engagement • Define partnership standards, operating models, governance processes, and success metrics • Serve as the executive sponsor for key regional partner relationships • Leverage RESO partnerships to improve customer adoption, engagement, satisfaction, and retention • Work with Customer Success and Support leaders to identify opportunities where regional partners can expand customer success capacity and reduce customer friction • Develop programs enabling partners to provide localized training, enablement, onboarding assistance, and customer advocacy • Establish mechanisms for collecting and acting upon partner feedback regarding customer needs, product gaps, and service opportunities • Develop certification, training, and enablement programs for partners • Collaborate with Professional Services, Education Services, Product Management, and Support teams to create scalable partner resources and knowledge-sharing models • Define standards for partner readiness, certification, and ongoing development • Promote best practices that improve consistency and quality across the partner ecosystem • Align partnership activities with broader company objectives across Product, Support, Services, Customer Success, and Sales • Act as the internal voice of the RESO community • Facilitate communication and collaboration between PowerSchool teams and strategic partners • Drive organizational alignment around partner strategy and investment priorities • Partner with Sales leadership on district expansion, consortium opportunities, and new customer acquisition • Develop co-selling, referral, and channel engagement motions where appropriate • Support go-to-market strategies involving state, regional, and consortium-led opportunities • Drive outcomes measured through retention, customer satisfaction, adoption, support burden, partner engagement, partner-influenced ARR, referrals, expansion revenue, and partnership maturity

🎯 Requirements

• 10+ years of leadership experience in K-12 education, education technology, customer success, professional services, partnership management, or a related field • Demonstrated success building and managing strategic partnerships • Deep understanding of the U.S. K-12 education landscape • Experience working with educational service agencies, regional support organizations, state departments of education, school districts, or comparable organizations • Strong executive presence and relationship-building skills • Proven ability to lead cross-functional initiatives and influence without direct authority • Bachelor’s degree or equivalent • Travel occasionally, up to 15-20%, for key moments such as team summits, training, partner meetings, customer meetings, company events, etc., with increased frequency during peak periods based on business demands • Preferred: Experience working with BOCES, Intermediate Units, ESCs, AEAs, RESAs, ISDs, COEs, educational cooperatives, or similar organizations • Preferred: Experience in SaaS customer success, implementation services, support, or channel partnerships • Preferred: Familiarity with student information systems, ERP, special programs, HR, talent, analytics, or other K-12 software solutions • Preferred: Experience designing partner certification or enablement programs

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) • Flexible Spending Accounts and Health Savings Accounts • Short-Term Disability and Long-Term Disability • Comprehensive 401(k) plan • Generous Parental Leave • Unrestricted paid time off (known as Discretionary Time Off - DTO) • Wellness Program, including ClassPass & Employee Assistance Program • Tuition Reimbursement • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage