Senior Professional Services Representative

🔥 14 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $70k - $101.5k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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PowerSchool

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence • Software

PowerSchool is a leading provider of cloud-based K-12 education software, offering a comprehensive range of solutions to support educators, administrators, and families in enhancing student learning. Their products include tools for student information management, personalized learning, analytics, talent recruitment, and resource planning, all aimed at fostering student success and effective school operations. Through innovative technology and a commitment to meeting the diverse needs of educational institutions, PowerSchool empowers effective communication and collaboration within the educational ecosystem.

📋 Description

• Implement, configure, train users on, and support the BusinessPlus ERP system, primarily Finance, Procurement, and related modules • Configure system settings, tables, and business rules based on client requirements • Translate functional requirements into system configuration and design specifications • Support data conversion activities, including validation and reconciliation assistance • Facilitate discovery sessions, workshops, and requirement-gathering meetings • Advise clients on best practices and system capabilities throughout implementation and post-go-live • Manage client expectations and communicate progress, risks, and issues • Develop and execute test plans, including unit, system, and UAT support • Troubleshoot functional issues and collaborate with technical teams on resolutions • Develop training materials and deliver end-user and administrator training • Create and maintain process flows, configuration guides, and other documentation • Support knowledge transfer to clients and internal teams • Provide go-live support and stabilization assistance • Assist with issue resolution, enhancements, optimization requests, client adoption, and system improvements • Deliver project milestones on time and within scope while maintaining client satisfaction and configuration quality

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Finance, or related field (or equivalent experience) • Minimum of 5+ years of relevant and related work experience • 3–7+ years of experience implementing or supporting ERP systems • Hands-on experience with BusinessPlus (preferred) or similar ERP platforms • Strong functional knowledge in Finance, including GL, AP, AR, or Budgeting • Experience with data conversion, testing, and system configuration • Strong analytical, problem-solving, and troubleshooting skills • Experience working with public sector or K-12 clients (preferred) • Familiarity with payroll compliance requirements, multi-state preferred • Knowledge of reporting tools and queries within BusinessPlus (preferred) • Exposure to integrations, interfaces, or data migration tools (preferred) • Project implementation experience in a consulting environment (preferred) • Excellent communication and client-facing skills • Ability to translate technical concepts into business-friendly language • Strong organization and time management skills across multiple projects • Detail-oriented with a focus on accuracy and quality • Proactive risk identification and issue resolution • Travel occasionally, up to 25-30%, for team summits, training, customer meetings, and company events • Additional experience may substitute for an advanced degree

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) • Flexible Spending Accounts and Health Savings Accounts • Short-Term Disability and Long-Term Disability • Comprehensive 401(k) plan • Generous Parental Leave • Unrestricted paid time off (known as Discretionary Time Off - DTO) • Wellness Program, including ClassPass & Employee Assistance Program • Tuition Reimbursement • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage