Senior Professional Services Representative

🔥 17 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $70k - $101.5k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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PowerSchool

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence • Software

PowerSchool is a leading provider of cloud-based K-12 education software, offering a comprehensive range of solutions to support educators, administrators, and families in enhancing student learning. Their products include tools for student information management, personalized learning, analytics, talent recruitment, and resource planning, all aimed at fostering student success and effective school operations. Through innovative technology and a commitment to meeting the diverse needs of educational institutions, PowerSchool empowers effective communication and collaboration within the educational ecosystem.

📋 Description

• Lead and support implementations of Atrieve and eFinancePlus ERP solutions. • Facilitate discovery, design, and business process review sessions with customers. • Analyze customer requirements and translate them into application configurations. • Configure modules, workflows, security, business rules, and system settings. • Assist with data conversion planning, validation, reconciliation, and testing activities. • Support go-live preparation, deployment, stabilization, and project closure activities. • Identify risks, issues, and mitigation strategies throughout project execution. • Provide subject matter expertise in K-12 financial and administrative operations. • Advise customers on best practices for general ledger, accounts payable, purchasing, budgeting, fixed assets, payroll, human resources, workflow and approvals, and state reporting. • Recommend process improvements and operational efficiencies. • Assist customers with adoption of new features and software enhancements. • Develop and execute testing strategies and test scenarios. • Support unit, system, integration, and User Acceptance Testing. • Validate system functionality and troubleshoot functional issues with technical teams. • Develop customer-specific training materials and deliver instructor-led, virtual, and train-the-trainer sessions. • Create implementation documentation, configuration guides, and process workflows. • Provide post-go-live consulting and stabilization support. • Participate in Annual Expert Services engagements, office hours, optimization reviews, and health-check sessions. • Support annual, seasonal, and compliance-related customer processes. • Partner with Project Managers to manage project scope, timelines, and deliverables. • Collaborate with Support, Product Management, Development, and Technical Services teams. • Document project activities and contribute to internal knowledge bases and reusable implementation assets.

🎯 Requirements

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Education Administration, or a related field; or equivalent professional experience. • 3+ years of ERP implementation, consulting, or application support experience. • Experience working with ERP software in finance, payroll, human resources, or procurement functions. • Strong analytical and troubleshooting skills. • Experience facilitating customer meetings, workshops, and training sessions. • Ability to manage multiple projects and priorities simultaneously. • Excellent written, verbal, and presentation skills. • Direct experience with Atrieve and/or eFinancePlus preferred. • Knowledge of K-12 school district business operations preferred. • Understanding of Fund Accounting, Payroll and HR Processes, State Reporting Requirements, Budget Development, Position Control, and Purchasing and Procurement preferred. • Experience with data conversion, integration, and reporting tools preferred. • Consulting or professional services experience preferred. • Required travel for client engagements.

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) • Flexible Spending Accounts and Health Savings Accounts • Short-Term Disability and Long-Term Disability • Comprehensive 401(k) plan • Generous Parental Leave • Unrestricted paid time off (known as Discretionary Time Off - DTO) • Wellness Program, including ClassPass & Employee Assistance Program • Tuition Reimbursement • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage