ACEP Support Representative, Customer Service

🔥 0 minutes ago

🌵 Arizona, California, +4 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🥔 Idaho – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $40k - $50k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Precoa

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Precoa is an AI-enhanced online form, survey, and engagement platform that helps organizations design interactive forms, collect and act on contact data, and automate workflows. The product emphasizes AI-assisted form building, analytics and reporting, integrations with other business apps, templates for common use cases (lead gen, registration, HR), and enterprise-grade features for larger teams. It’s positioned as a SaaS solution serving marketing, product, HR, and customer success teams.

📋 Description

• Answer incoming RSVP calls from people interested in community education events • Maintain the RSVP process so each event is organized and ready to go • Communicate by phone, email, and chat, adjusting the approach to each person • Take direction from different team members • Balance competing priorities and raise a flag early when something looks off

🎯 Requirements

• This position is full time (40hrs, with Saturday/Sunday coverage required) • Shift start time is 6am PST, 5 days/week must include Sat/Sun, 8hr days • 1-2 years of administrative or customer service experience, or an undergraduate degree • Proficiency in Microsoft Office, Google Drive, Zoom, and ADP • Clear, empathetic communication: you speak clearly, listen well, ask for clarification, and write with strength and polish • Professionalism and strong task management: you balance competing tasks with a positive attitude, organize information, and flag problems in a timely way • Availability for a full-time schedule (40 hrs/week, 8-hour days) with a 6am PST start, five days a week including Saturday and Sunday

🏖️ Benefits

• Work remotely from home • Competitive hourly pay based on experience plus company bonuses • 18 days PTO and two paid weeks of parental leave • Health, Dental, and Vision benefits • 401k, with company match and $10,000 Life Insurance Policy