Property Claims Representative

🕒 September 22

🦌 Connecticut, Maine, +8 more states – Remote

🦌 Connecticut – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote

💵 $62.5k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Preferred Mutual Insurance Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1896

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Preferred Mutual Insurance Company is a provider of insurance solutions that offers personal and business coverage options. Their services include protection for personal property and vehicles, as well as customizable commercial insurance packages designed to address the specific needs of businesses. The company prioritizes customer accessibility through digital tools like the MYPreferred mobile app, allowing policyholders to manage their accounts, file claims, and access important information conveniently and efficiently.

📋 Description

• Investigate and resolve property claims promptly and fairly • Evaluate files for accurate and timely claim reserving • Manage indemnity and loss expenses • Conduct investigations to determine liability and claim valuation • Adjust schedules to accommodate customer needs and fluctuations in work volume • Handle claims of moderate severity and complexity with authority up to $45,000 • Manage claim procedures, file administration, documentation, and reporting • Apply knowledge of Preferred Mutual products and coverages • Meet file quality standards established by internal and external audits • Maintain workload according to Key Performance Driver standards • Identify fraud indicators and use claim-management data to inform decisions • Handle low- to moderate-complexity property losses • Review Independent Adjuster and vendor reports to determine coverage positions • Review estimates for accuracy and identify reserve-change triggers • Draft basic coverage position letters • Identify and pursue third-party contribution and recovery, including subrogation • Handle litigated or potentially litigated files and coordinate management involvement • Build relationships with internal and external business partners • Partner with Independent Adjusters and stakeholders to deliver positive customer experiences • Participate in discussions with Marketing and Agency personnel • Participate in training efforts for new hires and existing staff

🎯 Requirements

• High School Diploma or Equivalent • Bachelor's degree preferred • 2 or more years of experience in property claim handling and processing • Progress toward attaining one professional designation preferred, such as AIC, CPCU, or SCLA • Exceptional active listening skills and effective oral and written communication skills • Ability to make timely, definitive, fact-driven decisions • Strong time and project management skills • Collaboration, group decision making, problem solving, and negotiation skills • Integrity in duties and interactions • Proficiency in Preferred Mutual technology platforms, including Windows, Microsoft Office Suite, Outlook, and internet-based applications • Working knowledge of building materials and construction techniques • Knowledge of Personal Lines policies and understanding of Commercial Lines policies • Ability to recognize applicable coverages, endorsements, and exclusions • Ability to independently draft basic coverage position letters and identify applicable policy citations • Understanding of subrogation and third-party contribution and recovery • Ability to handle litigated or potentially litigated files

🏖️ Benefits

• Short-term disability, long-term disability, and life insurance coverage at no cost • Optional enhanced life insurance and critical illness plans • 401k plan with employer contribution regardless of employee contribution • Cash-balance pension plan • Student Loan Repayment Assistance • Short-term incentive plan for all employees • 25 days of paid time off at hire, prorated in the first year • 7 days of paid sick leave • 10 paid company holidays • Personalized paid time off after 3 years • Access to 26 BetterHelp therapist sessions each year for employee and up to 5 dependents • Access to BetterHelp group and digital resources • Family First caregiving assistance, including elder care, legal and financial challenges, and insurance and Medicare navigation • Medical, dental, and vision coverage options beginning on the first day of employment • Health Savings Accounts with employer contribution • Professional development opportunities • Great work environment and challenging careers

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