Senior Product Manager

🕒 August 25

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Presence

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🏥 Healthcare

💼 Consulting

📚 Education

💰 $349.6M Private Equity Round on 2021-11

Healthcare • Consulting • Education

Presence is a leading provider of live, online therapy and evaluation services for PreK-12 schools. The company offers a range of teletherapy services including speech-language therapy, mental health counseling, psychoeducational assessments, and occupational therapy through its innovative Kanga Therapy Platform. With a network of over 2,000 licensed clinicians, Presence aims to empower children with diverse needs by expanding access to essential services and supporting schools in navigating special education challenges. Their digital platform is designed to help clinicians deliver therapy efficiently while engaging with students in meaningful ways.

📋 Description

• Report to the VP of Product and work closely with Product Design, Clinical Relations, Marketing, and Engineering • Own platform experiences enabling clinicians to deliver and document special education services • Shape net-new AI-native capabilities, including an AI Copilot for report writing, documentation, session planning, and IEP writing • Own product definition, solution design, user research, testing, and implementation for therapy delivery, resource library, documentation and report writing, and IEP goals and metrics tracking • Translate prioritized problems into AI-native product solutions and pressure-test desirability, feasibility, and viability • Lead continuous discovery with clinicians and school-side stakeholders • Build and validate prototypes using AI-assisted tools such as Figma and Claude • Ensure compliance with FERPA, HIPAA, SOC 2 Type 2, and WCAG AA standards and responsible AI use • Identify and close platform gaps in the SaaS-plus-service model • Define, track, and communicate product success metrics • Lead an interdisciplinary pod of designers, engineers, and clinical subject matter experts • Collaborate with business, marketing, product analytics, legal, sales, customer support, clinical, and operations teams on releases and go-to-market plans • Advocate for the clinician end-to-end experience and make Presence the preferred platform for special education service delivery

🎯 Requirements

• 8+ years of product management experience, with a track record of owning outcomes at the Senior PM level • Prior experience working in K-12/Special Education EdTech or HealthTech preferred • Ability to shape discovery standards and uncover unarticulated needs across a complex, multi-user ecosystem • Experience translating prioritized problems into rigorous product definitions • Experience leading major cross-functional initiatives and shipping complex, multi-stakeholder releases • Deep fluency across the clinical lifecycle and experience designing for external users and internal operators within a SaaS-plus-service model • Fluency in PE-context metrics, including EBITDA, NRR, Gross Margins, and Opex • Organizational thought leadership, mentoring, and cross-functional influence • Proficiency with AI prototyping tools and ability to define AI strategy and responsible-use standards • Bachelor's degree or equivalent experience expected • MBA is a plus but not required • Availability during Core Working Hours, Monday-Friday, 12-5 p.m. ET, with standard business hours of 9 a.m.-6 p.m. in the local time zone • Must be authorized to work in the United States without visa sponsorship now or in the future • Up to 10% travel may be required

🏖️ Benefits

• Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage • 11 observed holidays • Flexible paid time off for salaried team members • 401K savings plan with a discretionary company match • $500 home office stipend • Company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits • Wellness programs with Headspace, Peloton and One Medical • Paid parental and caregiving leave • Professional Development opportunities and eligibility to apply for the scholarship program • Collaborative, inclusive, and fun culture recognized as Great Place to Work certified • Employee Resource Groups • Meaningful opportunity to join a mission-driven team • Volunteer time off and donation matching • Remote-first work arrangement • Department offsites, team gatherings, and school or industry events