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HubSpot CRM Administrator

🔥 0 minutes ago

🏈 Ohio – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

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Logo of Principle Business Enterprises, Inc.

Principle Business Enterprises, Inc.

201 - 500 employees

Founded 1961

🏭 Manufacturing

🏥 Healthcare

🤝 B2B

Manufacturing • Healthcare • B2B

Principle Business Enterprises, Inc. is a family-owned manufacturer of incontinence, institutional, and consumer care products with more than 60 years of operation. PBE produces the Tranquility line of high-performance incontinence products, develops specialty absorbent technologies applied across leading brands, manufactures patient safety footwear and acute-care solutions, and through Gelok International makes low-profile super-absorbent laminates and composites for industrial applications.

📋 Description

• Administer, configure, maintain, and optimize HubSpot across multiple brands • Manage CRM objects, properties, pipelines, associations, lists, workflows, permissions, teams, and user access • Evaluate, configure, and enable new HubSpot features and AI capabilities • Establish governance for naming conventions, folder structures, lifecycle stages, templates, automation, and reporting • Maintain platform documentation, technical standards, and best practices • Own CRM data architecture, hygiene, integrity, and ongoing maintenance • Resolve duplicate, incomplete, and inconsistent data while maintaining a trusted source of truth • Ensure assets are organized, current, and easily accessible across brands • Configure and maintain audience segmentation, workflows, automation, and campaign infrastructure • Troubleshoot platform, automation, integration, and campaign issues and implement sustainable solutions • Build scalable technical solutions supporting customer journeys across multiple brands and customer segments • Build and maintain dashboards, operational reports, and reporting infrastructure • Partner with stakeholders to define reporting requirements and ensure reliable, consistent measurement • Monitor CRM health, automation performance, data quality, and platform adoption • Collaborate with Marketing, Sales, Customer Success, and HR to improve processes, integrations, and data quality • Train users on HubSpot functionality, AI best practices, and platform standards • Identify and implement efficiency improvements through automation, integrations, and process optimization • Serve as the primary HubSpot resource for internal troubleshooting

🎯 Requirements

• 3+ years of experience administering HubSpot or a comparable CRM and marketing automation platform • Experience with CRM configuration, automation, reporting, data governance, integrations, and technical troubleshooting • Experience working with APIs, webhooks, system integrations, or custom CRM functionality • Excellent analytical, organizational, and problem-solving skills • Ability to manage multiple priorities and work independently in a cross-functional environment • Applicants must be authorized to work for ANY employer in the U.S. • HubSpot certifications (Marketing Hub, CRM, and/or Operations Hub) preferred • Experience supporting multiple brands or business units within a shared CRM preferred • Experience with JavaScript, HubSpot custom code actions, APIs, and integration development a plus • Familiarity with lead management, attribution, lifecycle architecture, and marketing operations a plus

🏖️ Benefits

• Excellent health benefits • Free access to onsite and local health clinics • Paid personal time • Paid vacation time • Annual profit-sharing bonus • 401k plan with company match • Company-paid disability insurance • Company-paid life insurance

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