Marketing Communications Manager

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

👻 Ghost score 0%

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Prison Fellowship

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1976

🤝 Non-profit

🤲 Charity

🌍 Social Impact

Non-profit • Charity • Social Impact

Prison Fellowship is the nation's largest Christian nonprofit organization focused on serving incarcerated and formerly incarcerated individuals and their families. Founded in 1976, the organization works closely with churches and volunteers to provide in-prison programs, advocate for justice reform, and offer support to families affected by incarceration. Through its Angel Tree program, Prison Fellowship delivers Christmas gifts on behalf of incarcerated parents and organizes activities like summer camps for their children. The organization is committed to promoting justice and human dignity and sees every person as worthy of hope and a second chance.

📋 Description

• Oversee development and delivery of timely, high-quality email and text communications • Collaborate with marketing and ministry teams to craft compelling messages • Conduct ongoing optimization testing to improve KPIs such as conversions and click-through rates • Recommend design and content improvements based on audience insights • Build personalized user journeys using Marketing Cloud • Develop drip campaigns, welcome series, cross-promotions, and automated communication streams • Support integration of marketing platforms, digital advertising channels, and web properties • Report regularly on communication performance and deliverability • Provide strategic direction, coaching, and skill development for a direct report • Conduct weekly check-ins, annual reviews, and goal setting • Manage segmentation, list creation, and personalization across CRM and marketing platforms • Translate customer data and engagement signals into actionable audience strategies • Maintain frameworks for lifecycle marketing and cross-channel campaigns • Partner with IT and analytics teams to ensure data accessibility and quality • Monitor list health, deliverability, and sender reputation

🎯 Requirements

• 5–7 years of experience in email automation, platform support, IT support, marketing, or email optimization • Bachelor's degree in marketing, communications, or a digital-related field • Experience with Marketing Cloud and Salesforce CRM required • Proficiency in SQL, HTML, Microsoft 365, and dashboard creation tools (PowerBI or equivalent) • Strong writing, editing, and communication skills • Ability to analyze testing results, interpret needs, and develop creative solutions • Demonstrated ability to manage multiple projects and collaborate across teams • 1–2 years of experience managing or coaching team members or volunteers • Attention to detail and strong analytical mindset • Up to 5% travel required • Ampscript experience preferred

🏖️ Benefits

• Medical, dental, and vision insurance • Life and disability insurance • Retirement account funding • Flexible Spending Accounts (FSAs) • Paid maternity and parental leave • 14 paid holidays • 15 vacation days • 10 sick days • 39 total paid days off annually after one year of employment • Additional benefits and wellness resources • Opportunities for professional growth • Personal and professional development • Collaborative, mission-driven culture • Supportive teammates • Innovative technology tools

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