Platform Associate

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $63k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Privia Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💳 Fintech

💰 $450M Post-IPO Equity on 2021-04

Healthcare • Fintech

Privia Health is a national physician platform transforming the healthcare delivery experience. They provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia collaborates with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

📋 Description

• Support the athenahealth Electronic Health Record (athenaClinicals) and Practice Management (athenaCollector) applications for Privia Medical Group clinicians • Work with the CIT IKS team, EHR Specialists, end-users, and Privia team to understand functional business requirements • Resolve EHR issues and configure, customize, and maintain athena content • Provide second-level issue management support • Troubleshoot and correct issues • Document, track, and close or escalate athenaOne incident-related issues • Assist with testing and troubleshooting all aspects of athenaOne • Assist in building and maintaining Privia’s athenaOne platform • Perform routine quality assurance of work • Serve as an escalation resource for Tier 1 support • Manage communication between multiple stakeholders • Provide remote support for EHR issues • Maintain up-to-date knowledge of software applications • Help onboard Clinical IT members • Walk through athenaOne functionality with Care Center and Privia staff • Support EPCS office hours • Support data collection related to system configuration • Maintain up-to-date documentation • Maintain confidentiality and comply with HIPAA • Facilitate the Clinical IT relationship with other Privia teams • Perform other duties as assigned

🎯 Requirements

• 1+ years of experience in clinical and/or managed care experience or EHR support • Knowledge of extended medical terminology • Experience with data collection and document management • SQL knowledge • HTML knowledge • Must comply with HIPAA rules and regulations • Minimum remote-work internet speeds of 5 MBPS download and 3 MBPS upload • Ability to travel 10%

🏖️ Benefits

• Annual bonus targeted at 10% • Medical insurance • Dental insurance • Vision insurance • Life insurance • Pet insurance • 401K • Paid time off • Wellness programs • Remote work • Expense reimbursement for employees who regularly work from home offices • Minimum internet speed requirements and remote-work support

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