Technical Delivery Manager – Healthcare, Release Management, AI

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $120k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

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PRO-spectus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

PRO-spectus is a patient access solutions provider that assists pharmaceutical companies, medical device manufacturers, and diagnostic firms in overcoming barriers to patient access. Their team offers expertise in reimbursement support, policy strategy, and market access, leveraging innovative technology to simplify the complexities that impede patients from receiving the necessary products. Through proactive guidance and collaborative partnerships, PRO-spectus aims to optimize the patient access journey, ensuring better access to healthcare products.

📋 Description

• Own delivery predictability and execution against commitments • Plan, sequence, and drive sprint and release execution for features, enhancements, integrations, and fixes • Manage work from sprint commitment through completion, including work in progress, blockers, handoffs, carry-over, and unplanned work • Establish and reinforce ownership, estimation, status, and definition-of-done practices • Own release planning and readiness across development, sandbox, UAT, and production environments • Coordinate approvals, deployment plans, rollback plans, environment readiness, and post-deployment verification • Map, manage, and unblock dependencies across Product, development, AI, data, IT operations, and external integrations • Coordinate vendor and partner commitments with pharma brand partners, specialty pharmacies, and data vendors • Forecast team capacity and establish realistic sprint and release commitments • Decide when to augment with contract resources and own their onboarding, workload, throughput, quality, and utilization data • Use Jira, Confluence, Rovo, Claude, and Claude Code to reduce manual tracking and improve risk visibility and forecasting • Ensure execution aligns with HIPAA, TCPA, OIG guidance, change management, and security policies • Report on progress, release timing, risk, trade-offs, and delivery metrics • Facilitate planning, refinement, stand-ups, reviews, and retrospectives • Coach the team on breakdown, estimation, definition-of-done discipline, and continuous improvement

🎯 Requirements

• 4+ years as a Delivery Manager, Technical Scrum Master, or Program Manager, with direct accountability for hitting release and feature commitments • Experience in a patient services hub, specialty pharmacy, or healthcare IT environment, or comparable exposure to a regulated, multi-party healthcare delivery context • Technical and operational literacy in healthcare data workflows, integrations, and hub CRM platforms such as Salesforce Health Cloud • Track record of managing complex, multi-party vendor and manufacturer dependencies • Experience coordinating releases and deployments, including change management, environment strategy, and go/no-go decisions • Hands-on use of generative AI productivity tools and AI-driven insight within agile management platforms • Practical proficiency in Jira and Confluence • Strong data literacy, including analysis of cycle time, lead time, and workflow efficiency • Exceptional communication, negotiation, and conflict-resolution skills • Commercial mindset connecting delivery decisions to business and patient care consequences • Comfort operating at pace and driving accountability in a fully remote environment • Bachelor's degree in Information Technology, Business, Computer Science, or a related field, or equivalent practical experience • Flexibility of working hours to support activities across EST to PST zones • Must be able to lift up to 15 pounds at times

🏖️ Benefits

• Robust medical, dental, and vision plans • Life insurance and disability coverage • Tax-advantaged savings accounts • Employee Assistance Program • Home office benefits • Employee Ownership Program • Paid time off • Holidays • Bereavement leave • 401(k) retirement plan with employer matching • Performance-based bonus opportunity • Remote work environment • Career growth opportunities

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