Collections Representative

🔥 6 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Progressive Leasing

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💼 Consulting

📦 Logistics

🛒 Retail

Consulting • Logistics • Retail

Progressive Leasing is a company that offers lease-to-own purchase options for consumers who may have less-than-perfect credit. They provide a convenient and flexible way for customers to acquire items such as furniture, electronics, jewelry, tires and wheels, mobile devices, appliances, and mattresses from thousands of retail locations nationwide. Their underwriting process considers various data points like income and banking history instead of relying solely on credit scores, allowing more people to be approved. With automatic payment scheduling options, customers can align payments with their paydays, enhancing ease and affordability.

📋 Description

• Make outbound and inbound calls • Collect on accounts that are past due • Provide top-tier support and service to customers • Complete mandatory virtual training for five weeks • Work assigned weekday and Saturday shifts • Use multiple software applications and screens simultaneously • Complete a 10-minute Virtual Introduction to move the application forward

🎯 Requirements

• Customer Service and prior collections experience with impeccable interpersonal skills • Excellent verbal and written communication skills • Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously • Phone experience in a customer service/call center environment • High school diploma or GED equivalent • Must be 18 years or older • Must be located within a 60-mile radius of Glendale, AZ • Must have a designated home-based workspace that is quiet and free from distractions • Must have a wired internet connection with at least 10 Mbps download and 4 Mbps upload speeds; wireless, DSL, and/or satellite internet service providers are not compatible • Full-time mandatory virtual training for 5 weeks, Monday-Friday, 8:30AM-5:00PM, with 100% attendance required • Full-time availability for weekday shifts between 6:00AM-8:00PM • Saturdays required, 6:30AM-3:00PM • Spanish fluency is eligible for a 5% hourly pay increase • Must complete a 10-minute Virtual Introduction after submitting the application • Must be open to learning and adapting as AI-enabled tools and workflows expand

🏖️ Benefits

• Competitive Compensation • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave • Company Matched 401k • Paid Time Off + Paid Holidays + Paid Volunteer Hours • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) • Employee Stock Purchase Program • Tuition Reimbursement • Charitable Gift Matching • Job required equipment and services • Specific evening hours and weekend hours earn more hourly • Verified Spanish fluency will receive a 5% hourly pay increase • Monthly bonus