Revenue Team Lead – Collections

🔥 2 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $22 - $31 / hour

⏰ Full Time

🟠 Senior

📞 Collections

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Research and resolve high-complexity collection account balances according to DaVita policies and federal and state billing regulations • Provide ongoing training and guidance for Specialist Patient Account teammates • Review weekly and monthly key metrics to identify trends and areas of focus • Develop, document, and implement action plans with management • Identify payer trends and root causes of billing or claim exceptions • Resolve or escalate issues to minimize bad debt • Identify and interpret policies related to exceptions • Determine and apply appropriate business actions in ambiguous situations • Act as a resource for teammate questions and problematic payer issues • Train new teammates and conduct individual and group training • Recommend changes to collection teams, tools, policies, and procedures • Perform close reconciliation approvals for primary, secondary, and tertiary insurance claims • Review and approve adjustments and claim appeals • Conduct quality assurance reviews and provide feedback • Support department initiatives and manage multiple projects • Stay current with ESRD and Medicare Secondary Provider laws and changes • Maintain confidentiality of patient, teammate, and company information • Attend team meetings, phone conferences, and training • Participate in DaVita village and neighborhood initiatives

🎯 Requirements

• High School diploma or equivalent required • Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred • Intermediate proficiency in MS Excel, Word and PowerPoint • Ability to accommodate PST hours • Strong analytical skills and problem-solving ability • Ability to manage and lead multiple projects, meet deadlines, and adjust priorities • Ability to interact positively with all levels of the company • Ability to maintain confidentiality in accordance with HIPPA regulations and DaVita policies • Consistent, regular, and punctual attendance • Overtime may be required • Less than 5% travel required

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning • Less than 5% travel required