
10,000+ employees
Founded 1979
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance • Home Health
Addus HomeCare is a provider of quality in-home supportive services that enable individuals to maintain their health and independence while remaining in their homes. With over 40 years of experience, Addus offers a range of services including in-home care, home health, and hospice care to patients across various states. Their dedicated caregivers focus on providing compassionate support tailored to the unique needs of each individual, ensuring comfort and confidence for patients and their families.
🔥 23 hours ago
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10,000+ employees
Founded 1979
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance • Home Health
Addus HomeCare is a provider of quality in-home supportive services that enable individuals to maintain their health and independence while remaining in their homes. With over 40 years of experience, Addus offers a range of services including in-home care, home health, and hospice care to patients across various states. Their dedicated caregivers focus on providing compassionate support tailored to the unique needs of each individual, ensuring comfort and confidence for patients and their families.
• Perform billing and revenue cycle management for home health and hospice services • Conduct insurance benefit investigations for new referrals • Assign and manage collections with a variety of payers • Submit authorization requests and claims • Interpret patient insurance, prescription, and other health-related documentation • Conduct medical insurance verifications and investigations for commercial and government payors • Communicate with insurance companies, patients, providers, and prescribers to coordinate reimbursement and access solutions • Review unpaid accounts, determine account status, and take appropriate action to ensure payment • Review claims for compliance and completeness before submission • Research alternative funding options to reduce patients' financial burden • Handle high call volumes • Coordinate care with internal and external departments • Maintain confidentiality when handling sensitive information • Maintain regular, predictable, and consistent attendance • Abide by organizational regulations, policies, procedures, and standards • Perform other duties as assigned
• High school diploma or equivalent is required • Undergraduate degree is preferred • 5 years of healthcare collections/billing experience preferred • Strong understanding of hospice billing regulations, including Medicare, Medicaid, and commercial payors • Ability to read and interpret EOBs, remittances, and denial codes • Effective payer follow-up and escalation strategies • Ability to resolve claim holds, rejections, and denials • Ability to identify trends in denials or delays • Root-cause analysis to prevent recurring issues • High attention to detail to ensure clean claims • Ability to work AR reports and aging summaries accurately • Clear, professional communication with internal teams and payer representatives • Ability to explain payer issues in plain, understandable language • Quick and accurate alphanumeric data entry skills • Computer proficiency; MS Office and web-enabled applications strongly preferred • Customer service skills required • Ability to plan and organize work effectively and ensure completion • Ability to meet all productivity requirements • Ability to work independently and in a team environment • Exceptional organizational and follow-through skills • Must follow Medicare, Medicaid, and HIPAA regulations and requirements
• Medical benefits • Dental benefits • Vision benefits • Continued education • PTO Plan • Retirement planning • Life insurance • Employee discounts
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