Collections Manager

Job not on LinkedIn

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $83k - $115k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Collections

👻 Ghost score 2%

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Logo of Hotel Engine

Hotel Engine

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Lead day-to-day operations of the supplier commission revenue and collections function for hotels and rental cars • Manage, coach, and develop a team of commission collections specialists • Set goals, hold the team accountable to KPIs, and support performance and career growth • Oversee end-to-end invoicing, collections, and reconciliation of hotel and supplier commission activity • Coordinate cash receipt posting to the General Ledger and maintain and review AR Aging reports • Perform and coordinate reconciliations across high-volume commission and incentive payment datasets • Identify and implement process improvements and automation opportunities • Collaborate with Accounting, Finance, Sales, Accounts Receivable, Reconciliation, Groups Contracting, Data Analysts, Member Support, and Supply • Communicate with hotel and supplier representatives to resolve discrepancies and follow up on outstanding payments • Manage third-party tools and processes supporting hotel invoicing and payment activities • Report collection percentage, dispute rates, DSO, and aging metrics to senior leadership • Contribute to ad-hoc projects and cross-functional initiatives

🎯 Requirements

• 8+ years of experience in commission collections, accounts receivable, or operations • At least 5+ years of direct people management experience • Hotel, travel supplier, or related industry experience is a plus • Solid financial acumen and understanding of AR, cash application, and GL processes • Accounting or Finance degree preferred • Strong communication skills with internal cross-functional partners and external hotel/supplier contacts • Experience with ERP systems (NetSuite preferred; Salesforce a plus) • Advanced Excel and Google Sheets skills • Proficiency across Microsoft Office and Google Workspace • Detail-oriented and organized • Ability to manage competing priorities across a monthly close cycle

🏖️ Benefits

• Competitive base pay tied to role and experience • Equity for all employees • Some roles are also eligible for bonuses or commissions • Hybrid-hub model with office-based or fully remote environments • Benefits package; details provided at engine.com/culture

Apply Now

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