Senior Product Manager, Consumer Lifecycle, MarTech

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Progressive Leasing

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💼 Consulting

📦 Logistics

🛒 Retail

Consulting • Logistics • Retail

Progressive Leasing is a company that offers lease-to-own purchase options for consumers who may have less-than-perfect credit. They provide a convenient and flexible way for customers to acquire items such as furniture, electronics, jewelry, tires and wheels, mobile devices, appliances, and mattresses from thousands of retail locations nationwide. Their underwriting process considers various data points like income and banking history instead of relying solely on credit scores, allowing more people to be approved. With automatic payment scheduling options, customers can align payments with their paydays, enhancing ease and affordability.

📋 Description

• Own the roadmap for data enablement, customer communications platforms, and eMarketing tooling across marketing needs, lifecycle functions, and emerging conversion use cases • Build and evolve lifecycle journeys that personalize at scale, from first-touch communications through re-engagement and retention • Adjust lifecycle programs as new initiatives come online, including lease protect, post-checkout offers, and affiliate programs • Translate complex data needs from marketing and business partners into clear product requirements for engineering • Partner with data engineering and analytics teams to identify gaps in data availability, data quality, and segmentation capability • Convert data gaps into backlog items • Define use cases, features, requirements, and acceptance criteria for communications platforms, including notifications, content management, and campaign tooling • Lead cross-functional initiatives spanning marketing, technology, and lifecycle teams • Bring structure to ambiguous problems and drive stakeholder alignment • Establish voice-of-customer feedback loops using communications performance, support signals, and behavioral data • Leverage AI agents, automations, and workflow tooling as first-class workers in lifecycle and communications processes • Assess risks and produce structured, data-informed written narratives for leadership • Analyze product and platform performance and establish metrics for technical health and business value • Manage vendor relationships involving communications vendors and CMS tools • Maintain communication across marketing, engineering, and operations regarding strategy, timelines, blockers, and outcomes

🎯 Requirements

• 5 to 7 years of experience in software Product Management • Demonstrated experience owning data products or data enablement initiatives, with an understanding of how data flows, how it is consumed, and how to make it more useful to business stakeholders • Experience with marketing technology platforms including customer communications, CMS, campaign management, or notification systems • Direct hands-on fluency with lifecycle and analytics tooling (e.g., Braze, Iterable, Adobe Journey Optimizer, Amplitude, or equivalents) • Demonstrated comfort building with AI-native tools and workflows, including AI agents, automations, and LLM-assisted operations • Ability to move between high-level strategy and detailed execution • Exceptional communication skills across technical and non-technical audiences • High integrity and ambition to pursue the best possible product • Ability to self-motivate, self-direct, and stay flexible in a fast-paced environment • Bachelor's degree or equivalent work experience • Curiosity, adaptability, and openness to learning as roles and workflows evolve • Experience with lifecycle communications or customer journey tooling (preferred/possible additional qualification) • Familiarity with chat platforms, conversational AI, or digital servicing products (preferred/possible additional qualification) • Background in FinTech or financial services (preferred/possible additional qualification) • Experience working with or alongside data engineering or analytics teams (preferred/possible additional qualification) • Mobile and web-based product experience (preferred/possible additional qualification)

🏖️ Benefits

• Competitive Compensation • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave • Company Matched 401k • Paid Time Off + Paid Holidays + Paid Volunteer Time • Diversity Alliance Resource Groups • Employee Stock Purchase Program • Tuition Reimbursement • Charitable Gift Matching • Job Required Equipment & Services Will Be Provided

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