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🕒 June 9

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PROMAN Staffing USA

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201 - 500 employees

Paramount Staffing is now PROMAN Staffing with more than 50 offices in 12+ states across the USA. As part of Proman, a $2+ billion family-owned international staffing solutions provider headquartered in France, we focus on 3-industries:

📋 Description

• Serves Applicants by determining eligibility & hiring requirements; scheduling of new hire orientations; fulfilling requests. • Answers inquiries by clarifying desired information; researching, locating, and providing information as necessary. • Informs applicants by explaining orientation procedures; providing information; appointment scheduling/confirmations. • Fulfills requests by clarifying desired organization / branch goals. • Recognizing opportunities to up-sell positions; provide brief explanation of current jobs to applicants as requested. • Maintains call center database by logging all applicable information. • Updates job knowledge by participating in educational opportunities. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Not limited to other office tasks as assigned.

🎯 Requirements

• Communicate effectively in written and verbal forms. • Organization and attention to detail. • Able to handle sensitive or difficult issues with confidence and in a calm manner without being unduly influenced by intense emotions. • Data Entry Skills. • Must display persistence and dedication to complete all assigned tasks. • Strong problem-solving abilities. • Proficient with the Microsoft Office Suite. • Experience using other standard office equipment. • Good basic math skills. • Strong multi-tasking abilities. • Must be able to contribute to a positive team atmosphere. • Must demonstrate strong customer service orientation. • Must be detail and results oriented. • Excellent communication (listening, speaking, writing) & diplomacy skills. • Results oriented, knowing when to act and when to seek guidance or permission. • Assertive but respectful in communications with clients and team. • High school diploma or GED. • College degree preferred. • Minimum two years of experience working in call center or other related position. • Call Center or Staffing experience a plus.