Manager – RCM Project

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PromptCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

PromptCare is a leading provider of in-home respiratory, infusion, and specialty pharmaceutical therapies, focused on treating complex and chronic health conditions. They offer tailored, nationwide in-home care, personalized plans, and comprehensive support to improve patients' quality of life. With a team of expert respiratory therapists, nurses, dietitians, and pharmacists, PromptCare provides seamless care transitions and works closely with hospitals and specialists to deliver customized treatment plans, manage insurance processes, and educate patients and their families.

📋 Description

• Lead revenue cycle recovery initiatives and special projects focused on reducing accounts receivable, preventing uncollectible rental billing, resolving CMN and PAR documentation gaps, and recovering revenue through denial and write-off analysis • Manage projects from initial planning through completion, prioritizing work based on financial impact and assigning it appropriately • Oversee contracted vendor teams performing revenue cycle activities in Brightree • Collaborate with Billing, Collections, Cash Applications, Reimbursement, Patient Access, Intake, Resupply, Confirmation, Brightree System Configuration, and Field Operations teams • Scope, plan, and run worklist-driven cleanup projects across rental stops, Held A/R, CMN and PAR recovery, denials, unbilled revenue, cash posting, and payer changes • Prioritize work by dollar impact and recoverability • Define project success measures and report progress and results to revenue cycle leadership • Convert project findings into SOPs, recurring processes, system configuration actions, and handoffs to functional owners • Serve as primary point of contact for contracted vendors and Brightree service teams • Assign and hand off work queues among internal staff, vendors, and automation • Monitor vendor productivity and quality against SLAs and audit vendor work in Brightree • Investigate discrepancies between vendor-reported production and Brightree system-of-record data • Lead vendor performance reviews and corrective action plans • Support vendor onboarding, Brightree access provisioning, workflow training, and HIPAA-related coordination with IT • Recommend work allocation among internal staff, vendors, and automation • Partner with IT and automation teams to define, test, and monitor bots and automated workflows • Build and maintain project trackers, worklists, and dashboards using Brightree, Snowflake, or other reporting tools • Analyze Held, stop, denial, and write-off data to identify root causes and bulk-resolution opportunities • Coordinate with cross-functional teams to remove upstream causes of Held A/R, stops, and denials • Maintain documentation of project charters, SOPs, vendor agreements, scorecards, SLAs, and performance review outcomes • Ensure compliance with company policies, healthcare regulations, and applicable industry standards

🎯 Requirements

• 3+ years of experience in revenue cycle management, medical billing and collections, or accounts receivable follow-up • Experience preferably in a DME/HME or healthcare setting • Experience leading projects, teams, or outsourced resources • Hands-on experience with Brightree or a comparable healthcare billing and revenue cycle platform • Understanding of rental billing, claims processing, CMN and prior authorization requirements, denials, cash posting, A/R aging, and collections • Track record of running multi-stakeholder projects to measurable financial outcomes • Experience coordinating or managing outsourced or offshore vendor teams • Strong analytical skills and ability to work through large worklists and data sets • Advanced proficiency in Microsoft Excel, including pivot tables, lookups, and reporting • Proficiency in the Microsoft Office Suite • Excellent verbal and written communication skills • Ability to manage multiple projects and competing priorities in a fast-paced environment • Preferred: Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field • Experience in DME/HME rental billing and reimbursement, particularly respiratory equipment • Experience with Snowflake, SQL, or other business intelligence and reporting platforms • Experience with robotic process automation or workflow automation in a revenue cycle setting • Familiarity with payer-specific billing and collection requirements for Medicare, Medicaid, and commercial payers • Experience developing vendor scorecards, SLAs, or performance improvement plans • Lean, Six Sigma, PMP, or other process improvement or project management training

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision Package • 401(k) Plan with Company Match • Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays • Life Insurance: Standard coverage with optional enhancements • Employee Assistance Program: Free counseling and coaching sessions • Emotional Well-being and Work-Life Balance Resources • Short & Long-Term Disability: Company-paid with optional supplements • Accidental Death and Dismemberment Insurance • FSA and HSA: Manage healthcare expenses • Commuter Spending Programs • Volunteer and Engagement Opportunities • Employee Referral Bonuses • Exclusive Discounts on entertainment, travel, and various other supplemental and cellphone plans