Principal Product Manager, Fraud and Risk

Job not on LinkedIn

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $200k - $260k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 4%

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Proof Holdings, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛍️ eCommerce

📱 Media

🌐 Web 3

eCommerce • Media • Web 3

Proof Holdings, Inc. is a company focused on the intersection of digital art and community. They build products aimed at facilitating connection, education, and entertainment for NFT artists, collectors, and enthusiasts, with a goal of making the NFT space more accessible and diverse. Anchored by prominent NFT projects like PROOF Collective, Moonbirds, and Oddities, Proof holds a strong commitment to fostering deep connections through shared incentives and long-term value creation, paving the way for the next generation of web3 community, tools, and technology.

📋 Description

• Own the strategy, vision, and execution of Defend, Proof’s anti-fraud platform • Lead development of tools for fraud investigation and risk prediction • Collaborate with engineering, data science, and design teams to create investigative tools and data-driven risk models • Work directly with customers to understand challenges, anticipate emerging fraud trends, and deliver impactful solutions • Lead strategic planning, vision definition, GTM strategy, stakeholder alignment, executive presentations and customer briefings • Independently lead customer solution conversations to drive activation and gather product insights • Build understanding of customers and trusted agents to inform product strategy • Make product and business decisions by synthesizing data, feedback and customer insights • Create product visions and roadmaps and present them to customers and stakeholders • Partner with internal stakeholders to build consensus and alignment • Provide status updates, action plans and recommendations to senior leadership • Partner with operations to streamline onboarding of notaries and agents • Define new business opportunities and business models for agents • Shape GTM strategy for engagement and community within the trusted-agent network • Partner with Fraud Operations and Customer Support on fraud cases and feedback loops • Research and introduce technologies such as machine learning, computer vision, PKI and real-time analytics • Write functional specifications, prioritize roadmaps, troubleshoot customer issues and manage software development execution • Partner across Solutions, Customer Success, Sales and Engineering

🎯 Requirements

• 10+ years of experience in software development (ideally with a mix of SaaS, startup, B2B/B2C experience) • 5+ years of experience in technical product management • 3+ years of experience with design thinking product methodology • Experience in building fraud or cybersecurity products is a must • Ability to influence, negotiate and drive results • Excellent communication skills and executive presence • Ability to explain complex business and technical concepts to broad audiences in an approachable way • A solid toolbox of product management skills • A passion for building great customer experiences • Thrive in ambiguity and believe every problem has many solutions • Strong working knowledge of APIs and SDKs • Ability to lead engineering conversations on information architecture, object model and data flows • Experience working on platform products, marketplace, PKI or real-time analytics • Prior experience with documents or eSignature is recommended • Technical degree is a plus • Occasional travel for Proof Summit, team onsites, industry events, and customer or partner meetings

🏖️ Benefits

• Medical, dental, and vision benefits • Life insurance, long and short-term disability coverage • 401k Plan with a 4% match, beginning on your hire date • Unlimited Sick and Vacation time • 14 paid company holidays • 12 weeks of paid parental leave • 4 week sabbatical after 5 years of continuous full time employment • Health Reimbursement Arrangements for fertility and gender affirmation • Lunch on Proof through Grubhub credit • Monthly work from home stipend • Professional development credit • Monthly reimbursement for Wellness

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