
51 - 200 employees
Founded 2014
đĽ B2C
âď¸ SaaS
đ Social Impact
đ° $3.5M Grant - Propel on 2024-08
B2C ⢠SaaS ⢠Social Impact
Propel is a consumer mobile app and technology company that helps people who receive government benefits (primarily SNAP/EBT) manage their benefits. The app connects to state portals to retrieve EBT balances and transaction histories, provides balance checking, deposit predictions, transaction details, security features like card locking and out-of-state transaction blocking, fraud monitoring, and alerts about benefits and policy updates. Propel also offers exclusive discounts and savings on groceries, phone/internet plans, job and gig listings, and editorial content and resources for SNAP/WIC communities. It is free to users, monetizes through selective advertising and partnerships, and operates across most U. S. states and territories. The company focuses on strengthening the social safety net with technology and serves millions of users.
đĽ 0 minutes ago
đ California, Colorado, +12 more states â Remote
đľ $90k - $110k / year
â° Full Time
đ Senior
âď¸ Operations
đť Ghost score 0%
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51 - 200 employees
Founded 2014
đĽ B2C
âď¸ SaaS
đ Social Impact
đ° $3.5M Grant - Propel on 2024-08
B2C ⢠SaaS ⢠Social Impact
Propel is a consumer mobile app and technology company that helps people who receive government benefits (primarily SNAP/EBT) manage their benefits. The app connects to state portals to retrieve EBT balances and transaction histories, provides balance checking, deposit predictions, transaction details, security features like card locking and out-of-state transaction blocking, fraud monitoring, and alerts about benefits and policy updates. Propel also offers exclusive discounts and savings on groceries, phone/internet plans, job and gig listings, and editorial content and resources for SNAP/WIC communities. It is free to users, monetizes through selective advertising and partnerships, and operates across most U. S. states and territories. The company focuses on strengthening the social safety net with technology and serves millions of users.
⢠Own the inventory booking tool used to book placements ⢠Field requests outside the self-serve flow and flag utilization gaps ⢠Add new campaign levers as they launch ⢠Build partner, self-serve, and seasonal campaigns in the internal CMS and Braze ⢠Build collection pages and entry points from design specifications ⢠Set up A/B tests ⢠QA copy, links, tags, and budgets ⢠Launch campaigns on time ⢠Run seasonal campaign timelines across Customer Success, Product, Engineering, and Marketing ⢠Monitor campaign pacing and flag risks early to Customer Success Managers and Business Development ⢠Work with Insights on tests and budget shifts ⢠Run post-campaign reviews and maintain documentation ⢠Use AI tools to ship fixes to the booking tool and calendar ⢠Report to the Ad Ops Manager and collaborate with Customer Success, Business Development, Growth and Merchandising, Product, Engineering, and Marketing
⢠3+ years of experience in operations, such as program management, project management, business operations or marketplace operations ⢠Strong operations experience ⢠Actively uses AI tools in daily work and comfortable with vibe coding fixes ⢠Experience learning new tools fast and teaching others ⢠Record of owning projects end to end with little supervision ⢠Ability to bring problems to the team with a proposed fix ⢠Clear, timely and proactive communication with technical and non-technical partners ⢠Ability to run a cross-functional timeline and keep partners on track ⢠Detail-oriented and organized, with strong error detection ⢠Skilled at prioritizing across multiple campaigns and stakeholders in a fast-paced environment ⢠Comfortable in Google Sheets and HTML ⢠Experience with A/B testing is a plus ⢠Experience at a startup or in a lean, cross-functional environment ⢠Applicants must be based in one of the listed states with an established entity ⢠Must be authorized to work in the United States ⢠Visa sponsorship eligibility is queried in the application
⢠Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn ⢠Optional in-person retreats ⢠20 Days of PTO ⢠4% 401K match ⢠$10k lifetime spend towards Carrot Fertility ⢠Excellent Medical, Dental and Vision options ⢠Equity ⢠Performance-based bonus ⢠Fun and caring get-stuff-done culture ⢠Reasonable interview accommodations
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