Senior Product Manager

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Property Meld

11 - 50 employees

🤝 B2B

💰 $150k Seed Round on 2017-01

B2B

Property Meld is an intelligent maintenance solution for property management companies that provides efficiency and oversight for all key players including residents, vendors, technicians, and property management. With a focus on property management software, the platform enables scheduling, tracking, and communication of work orders and turnovers within a single web-based solution, emphasizing maintenance automation and enhancing resident satisfaction.

📋 Description

• Own outcomes for a meaningful part of Property Meld’s Intelligent Maintenance product • Solve customer and business problems that create recognized value, rather than merely shipping features • Understand customer problems deeply and decide what to do with design and engineering partners • Carry work through launch, rollout, and beyond to confirm the value landed • Evaluate customer desirability and business viability, including subscription, expansion, and retention impacts • Build written cases for roadmap bets, including the problem, customer job, expected outcome, and rationale • Connect product work to longer-term business needs beyond the current cycle • Investigate whether customers recognize indispensable value that supports renewal • Communicate the product rationale, expected outcome, and value to the company, customer-facing teams, and customers • Discover and decide collaboratively within a product trio of product, design, and engineering • Stay continuously close to customers and first-hand customer reality • Remain engaged across problem discovery, delivery, rollout, and measurement • Work closely with the build and QA to develop technical fluency • Create clarity, alignment, and momentum through influence rather than positional authority • Choose metrics tracking both customer outcomes and business consequences • Combine quantitative signals with qualitative understanding • Visit and shadow a customer quarterly to learn how they use and do not use the product

🎯 Requirements

• Deep customer curiosity and ability to stay close to product users • Evidence-based decision-making and willingness to change course when evidence changes • Strong prioritization and focus discipline • Ability to build persuasive written arguments • Ability to command a room and distill a crisp value proposition • Measurement literacy, including selecting metrics for customer outcomes and business consequences • Collaborative ownership and accountability without blame • Generalist capability with preference for working alongside strong specialists • Technical fluency and willingness to learn from engineers • Self-directed, autonomous, purpose-driven working style • PropertyTech experience is a plus • Candidates MUST be eligible for full-time employment in the United States • Ability to work with 6 hours of daily overlap with the Mountain Time Zone

🏖️ Benefits

• Healthcare through Wellmark Blue Cross Blue Shield • Dental through Delta Dental • Vision through Avasis • 401K through Guideline • Competitive compensation structure • Four Weeks PTO annually, allotted upon hire • Personalized remote work equipment (you select what works best for you) • Travel opportunities: meetups with the company 1–3 times a year • Once a year the total company gets together for a week • Once a year the company gathers for an MX Summit • Twice per year the product team gets together in the same physical location • Remote work organization • Opportunity for hybrid or in-office work in Rapid City, SD • Company headquarters visits and customer shadowing opportunities

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