Associate II, Training – Ops Performance Enablement

🔥 14 hours ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $66k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Protective Life

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1908

💸 Finance

🛡️ Insurance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• Design, develop, and facilitate onboarding, readiness, and upskilling programs for new and existing associates • Conduct needs assessments and partner with stakeholders to identify performance gaps and design learning, coaching, and performance support solutions aligned to business objectives • Create and maintain training materials, job aids, knowledge resources, facilitator guides, and eLearning content • Evaluate learning effectiveness and recommend improvements based on performance data, learner feedback, and business outcomes • Leverage learning technologies and AI-enabled tools to enhance content development, learner engagement, and training effectiveness • Identify and implement innovative learning approaches that support a distributed workforce • Document training strategies, findings, and recommendations to ensure solutions are scalable, repeatable, and sustainable • Partner with business leaders to identify learning needs and continuously improve the learner experience

🎯 Requirements

• 3+ years of experience in Learning & Development, Training, Instructional Design, Performance Readiness, or a closely related field • Experience designing, developing, and facilitating onboarding, training, coaching, or performance improvement programs • Experience developing instructor-led, virtual, blended, and/or self-paced learning content • Strong facilitation and presentation skills for live and virtual learning environments • Experience conducting needs assessments and translating business needs into learning solutions • Proficiency with Microsoft 365 tools, including Teams, PowerPoint, SharePoint, and Word • Ability to work independently and as a team player while managing multiple priorities and deadlines • Strong written and verbal communication skills • Out of the box thinking skills • Experience with Articulate 360, LMS platforms, or similar instructional design/eLearning development tools highly desired • Knowledge of adult learning principles and effective coaching, facilitation, and performance development practices • Strong analytical, problem-solving, and critical-thinking skills • Experience developing partnerships with cross-functional stakeholders and subject matter experts • Familiarity with AI-enabled learning, content development, or knowledge management tools • Organized and detail-oriented with ability to manage multiple assignments simultaneously • Adaptable and collaborative with a proactive approach to shifting priorities • Bachelor's degree or equivalent professional experience • 3–5 years of experience in learning and development, training, instructional design, performance readiness, or a related field • Experience designing learning, onboarding, coaching, or performance improvement solutions using adult learning principles • Experience developing and facilitating instructor-led, virtual, blended, or self-paced learning • Experience with Articulate 360 or similar authoring tools preferred • Experience supporting contact center, operations, claims, or financial services environments preferred • Exposure to Microsoft Power Platform (Power Apps, Power Automate, Power BI) or similar workflow automation and business process improvement tools preferred • Experience with AI-powered learning or content development tools preferred • Willingness to travel overnight up to 10%

🏖️ Benefits

• Comprehensive health, dental, and vision insurance • Mental health benefits • Employee assistance program • Paid time off • Paid parental leave • Short-term disability • Cultural observance day • Contributions to healthcare accounts • Pension plan • 401(k) plan with Company matching • ProHealth Rewards platform with cash rewards • Annual incentive based on individual and Company performance • Remote work arrangement • Equal opportunity and inclusive workforce commitment