Operations Manager – Last Mile

🔥 16 hours ago

🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RXO, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2022

📦 Logistics

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

<RXO, Inc. > RXO, Inc. is a technology-driven freight and logistics company that connects shippers and carriers across multiple modes (truckload, LTL, intermodal, drayage, ocean, air, last-mile) through its digital platforms RXO Connect™ and RXO Drive™. The company combines machine learning and AI with extensive carrier networks to provide capacity solutions, managed transportation, freight forwarding, and carrier services (fuel cards, factoring, marketplace), prioritizing visibility, efficiency, and flexible capacity for B2B customers. RXO operates a large marketplace and network of independent carriers, offering both software-enabled logistics (SaaS-like platform features) and traditional transportation services.

📋 Description

• Oversee daily operations of contract carriers, including contractor schedules, route monitoring, reports, and carrier/helper relationships • Develop and mentor staff and train staff on company policies and procedures • Conduct interviewing, hiring, disciplining, and issue resolution • Ensure compliance with corporate warehouse policies, procedures, and programs • Supervise employees, including planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and resolving complaints • Use route planning software to build efficient delivery routes • Manage dispatch of contract carriers and resolve issues throughout the day • Identify problem areas and restructure routes to improve operational efficiency • Train and develop contract carriers and dispatchers to meet customer expectations • Ensure work is completed accurately and within established time frames • Ensure photos are taken for every job • Allocate and request additional resources as needed

🎯 Requirements

• 5 years of related logistics and supervisory experience • Experience with Microsoft Office such as Word, Outlook, and Excel • Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends • Occasional travel between branches and regions • Experience mentoring, training, and guiding newer/less-experienced team members • Strong business acumen with the willingness to act in partnership with management teams • Bachelor’s degree in business, logistics, or similar (preferred) • Bilingual English/Spanish, including reading, writing, and speaking both languages (preferred)

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days