Lead, Human Data Operations

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $104k - $170.4k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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x.ai

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🔌 API

💰 $10M Series B on 2017-08

Artificial Intelligence • API

x. ai is a company focused on developing advanced artificial intelligence technologies, specifically through their Grok language models. They offer an API that allows developers to build on their Grok foundation models, which are characterized by state-of-the-art reasoning capabilities. The company is running a public beta program to encourage the use of their API and provides free credits for developers during this period. Their recent release, Grok-2, showcases their cutting-edge advancements in AI language models. x. ai also provides career opportunities for roles related to AI engineering and research, particularly in reasoning and data.

📋 Description

• Lead a team of AI Tutors delivering training data and evaluations for SpaceXAI’s models • Own end-to-end quality and delivery for assigned Human Data projects • Personally review domain work for accuracy, consistency, guideline adherence, and high-quality data production • Lead, coach, and performance-manage AI Tutors through reviews, records, action plans, shadow sessions, and continuous improvement • Oversee and participate in labeling and review tasks • Manage taxonomies and quality assurance processes • Identify operational bottlenecks, implement process improvements, and track KPIs such as quality metrics, throughput, and send-back rates • Collaborate with Human Data Managers, Team Leads, and Engineering to translate model needs into labeling strategies and requirements • Coach and develop talent, support disciplinary actions, and maintain accountability • Document outcomes, suggest process iterations, and report project status, risks, and results • Represent tutors and foster collaboration across the Human Data organization

🎯 Requirements

• 6 months+ of hands-on experience in data labeling, annotation, AI training/evaluation, content quality, or similar operational domains • Basic understanding of AI and machine learning concepts and how high-quality training data impacts model performance • Bachelor’s degree in Finance, Accounting, Economics, or related fields, or 4+ years applicable experience in lieu of a degree • Candidates must be based in the United States, Dubai, Ireland, United Kingdom, Japan, India, Indonesia, South Korea, Philippines, or Singapore; remote work is also possible • Previous people leadership experience • Proven ability to manage multiple concurrent projects and prioritize effectively in a fast-paced environment • Strong track record of reviewing domain work, ensuring data quality, and improving operational processes • Experience with performance management, coaching, training program development, and certification frameworks • Proficiency in data analysis and associated tools; SQL a plus • Experience managing mixed employment types or distributed teams • Familiarity with Notion, Axiom, JIRA, Linear, or equivalent • Strong organizational skills, attention to detail, proactive problem-solving, and continuous improvement focus

🏖️ Benefits

• Equity • Comprehensive medical, vision, and dental coverage • Access to a 401(k) retirement plan • Short- and long-term disability insurance • Life insurance • Various other discounts and perks • Health insurance for eligible U.S.-based positions • Paid sick leave for eligible U.S.-based positions