
51 - 200 employees
Founded 2004
πΌ Consulting
π€ Artificial Intelligence
π€ B2B
Consulting β’ Artificial Intelligence β’ B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and nextβgen voice platforms while preserving empathy and human trust.
π₯ 27 minutes ago
π California β Remote
β³ Contract/Temporary
π‘ Mid-level
π Senior
π§ QA Engineer (Quality Assurance)
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51 - 200 employees
Founded 2004
πΌ Consulting
π€ Artificial Intelligence
π€ B2B
Consulting β’ Artificial Intelligence β’ B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and nextβgen voice platforms while preserving empathy and human trust.
β’ Identifying testing efforts required based on design and requirement documents β’ Developing test cases/scripts for functional and regression testing β’ Effectively executing web application test cases to meet project deadlines β’ Working with project tools (Microsoft TFS) for test case management & execution, defect reporting, and training others where needed β’ Identifying areas for test automation as well as developing test automation configurations & scripts β’ Anticipating tasks to meet schedule deadlines and resolving issues to avoid delays β’ Monitoring individual test progress by constantly assessing assigned work against deadlines β’ Presenting testing status to team leads and managers β’ Creating a fun and conducive working environment for maximum throughput
β’ Bachelor's degree in a Computer Science, IT Management, or related field β’ Minimum 3 years of experience executing and reporting on web application test efforts β’ Minimum 3 years of experience writing test cases/scripts for web applications β’ Experience with QA strategies and best practices for web application testing β’ Experience writing SQL queries to condition and access test data and to validate results β’ Strong interpersonal communication skills β’ Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical) β’ Strong attention to detail β’ Previous State of California government testing experience (Desired) β’ Experience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans (Desired) β’ Experience with IVR (Interactive Voice Response) testing (Desired) β’ Experience with Tricentis Tosca (test automation tool) (Desired) β’ Experience with cross-browser testing (Desired)
β’ Remote work options
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