Account Supervisor

🔥 2 minutes ago

🦌 Connecticut, New Jersey, +1 more states – Remote

infoinfo

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Public Label's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Public Label

Public Label

51 - 200 employees

Founded 2008

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Public Label is a retail-focused marketing agency that helps brands drive purchases through shopper intelligence, retail strategy, and immersive experiences. They offer behavior-led “brick & click” strategies that connect in-store shelf and digital scroll to increase conversion, and provide services including retail media, sales strategy, trade planning, buyer meetings, and category growth. They specialize in real-time commerce for DTC and platforms like Amazon, Instacart, and Instagram (on-demand digital retail), and create experiential, high-impact brand activations described as “Immersive Commerce. ” The team combines client-side retail experience with agency talent to deliver fast, performance-driven campaigns.

📋 Description

• Own assigned activation programs from planning through post-event wrap-up • Identify and resolve program risks, gaps, and opportunities • Build and manage program timelines • Make independent decisions and escalate appropriately • Develop, track, and reconcile budgets • Manage program P&L, variances, and reforecasting • Review and approve vendor invoices, staffing costs, and expenses • Serve as primary day-to-day client contact • Translate client objectives into field and account plans • Deliver reporting, recaps, and performance insights tied to program KPIs • Manage client expectations during changing field conditions • Support Market Managers and field teams across multiple markets • Coach and develop direct reports • Troubleshoot in-market issues remotely • Travel on-site for priority activations, training, or client visibility • Collaborate with logistics, recruitment, Event Management operations, and creative teams • Represent field perspectives internally and agency perspectives externally • Support new business and organic growth conversations

🎯 Requirements

• 5-7 years of experience in experiential marketing, field marketing, or brand activation in an agency client-services role • Demonstrated ability to independently own a project or account with limited oversight, from strategy through execution • Experience managing budgets and P&L for activation or event-based programs • Experience managing or mentoring direct reports, ideally in a remote or distributed team structure • Strong understanding of the realities of live events • Ability to make decisions under time pressure and adjust plans on the fly • Excellent written and verbal communication skills, with confidence managing senior client relationships • Experience in alcohol, spirits, or beverage marketing required • Highly organized and detail-oriented, with ability to manage multiple markets and priorities simultaneously • Self-starter who takes initiative • Reliable internet and a professional home workspace • Ability to travel nationally as needed • Ability to work flexible schedules, including evenings and weekends • Applicants must be legally authorized to work permanently in the United States without employer sponsorship

🏖️ Benefits

• Career development opportunities • Recognition programs • Employee referral bonus • Fun and collaborative work environment • Casual dress code • Insurance coverage (medical, dental, vision, life, and disability) • 401(k) retirement plan with employer 4% match • Work/life benefits, including mental health and wellbeing support • Flexible Time Off Policy • Paid holidays, including agency soft close Christmas Eve-New Year's Day • Paid leave options, including sick leave, medical leave for self and family, and parental leave

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