Supervisor, Operations 1

🕒 September 16

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $56.3k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Public Consulting Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm specializing in partnering with health, education, and human services agencies to enhance their effectiveness and impact. Through its strategic advisory and consulting services, PCG helps schools, state, and municipal agencies streamline their operations, improve programs, meet financial, regulatory, and operational challenges, and ultimately build stronger communities. Emphasizing technology solutions, PCG aids in automating services and achieving strategic goals. Additionally, the company is committed to social impact initiatives, such as fighting food insecurity, and actively participates in workforce development through apprenticeships.

📋 Description

• Oversee Site Visit Reviewers and support daily screening operations • Coach staff and monitor productivity and record-review workflows • Coordinate documentation, scheduling, time off, travel, hiring, training, evaluations, time sheet approvals, and onboarding • Partner with Lead Scheduling, Quality Assurance, Training, and Onsite leadership to resolve technical or scheduling issues • Communicate findings and document provider interactions • Maintain operational trackers and spreadsheets • Ensure staff deliverables are completed and escalate concerns to the Operations Manager • Mentor direct reports and assist the project QA/training team • Plan, organize, and direct assigned staff activities and distribute workflow • Coordinate project activities with the project team, management, and client • Provide federal policy, procedure, and regulation consultation • Participate in weekly status updates and monthly status reports • Manage and track project budget and invoicing • Ensure staff reach and maintain productivity and quality assurance goals • Participate in OMS staff trainings • Conduct staff performance evaluations • Analyze financial reports and datasets for compliance with state and federal standards • Coordinate and complete special projects

🎯 Requirements

• Reside in the state of North Carolina • Bachelor degree or higher, preferably in Business, Business Administration, Accounting, Social Work, Public Policy, or other closely related fields • 3+ years of relevant work experience in vocational rehabilitation, disability services, employment services, workforce development, human services, or public policy • Direct supervisory or management experience preferred • Excellent communication, interpersonal, and client-facing skills • Ability to work independently and on a team • Ability to organize and plan work efficiently within set time limits • Ability to understand and interpret federal and state laws and regulations • Ability to analyze and manage significant amounts of data and produce written reports • Ability to effectively communicate project status, issues, and information to the client • Ability to manage a team and coordinate project tasks across multiple counties • Strong Microsoft Office skills, preferably Excel, Word, Outlook, and Access • PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship

🏖️ Benefits

• Medical and dental care benefits • 401k • PTO • Parental leave • Bereavement leave