Leave & Time Off Specialist

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $78.8k - $98.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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QC Servion, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📣 Marketing

📦 Logistics

Legal • Marketing • Logistics

QC Servion is the centralized operations hub that provides wholesale management of HR, accounting, legal, contracts, marketing, administration, and safety services across the QC Ecosystem. It delivers recruitment and onboarding, employee development and benefits administration, marketing and communications support, workplace safety programs and compliance guidance, contract management, and accounting and financial reporting to allow affiliated companies to focus on growth and operational excellence. QC Servion supports efficient processes, regulatory compliance, and employee experience across a network of portfolio companies.

📋 Description

• Administer employee leaves from initial request through return to work, including FMLA, state and local family and medical leave, company-sponsored leaves, parental leave, military leave, bereavement, personal/unpaid leave, and other applicable programs • Evaluate leave eligibility and applicable federal, state, local, and company protections • Manage notices, certifications, documentation, deadlines, extensions, recertifications, return-to-work requirements, and case closure • Administer concurrent or overlapping leave entitlements • Communicate with employees and managers throughout the leave process • Coordinate leave status, pay implications, benefits continuation, timekeeping, and return-to-work requirements with Payroll, Benefits, HR, and managers • Monitor active leaves and follow up on exhaustion dates, missing documentation, expected returns, and required actions • Administer accommodation requests and facilitate the ADA interactive process • Evaluate supporting documentation confidentially and coordinate approved accommodation implementation • Research accommodation solutions and escalate complex, high-risk, or potentially adverse decisions • Serve as subject matter resource for PTO, sick leave, and company time-off programs • Administer and monitor state and local paid sick leave and statutory time-off requirements • Partner with HRIS to maintain accurate Rippling policies, eligibility rules, accruals, and carryover configurations • Troubleshoot time-off questions and discrepancies and coordinate corrections with HRIS and Payroll • Maintain leave and accommodation records, trackers, reports, metrics, and compliance documentation • Monitor regulatory changes and support audits and compliance reviews • Improve and automate workflows, communications, tracking, and reporting using Rippling, AI, and other technology • Develop SOPs, templates, employee resources, manager guidance, and standardized communications • Collaborate with Employee Relations, Benefits, Payroll, HRIS, HRBPs, managers, and Legal • Complete assigned tasks and deliverables on time and on budget • Perform other related duties as assigned

🎯 Requirements

• Knowledge and hands-on administration of FMLA and multi-state leave requirements • Experience independently managing leave cases from initial request through return to work • Experience administering ADA workplace accommodations and facilitating the interactive process • Ability to evaluate overlapping federal, state, local, and company leave entitlements • Experience administering intermittent and continuous leaves and tracking leave usage • Ability to interpret leave regulations and translate requirements into practical employee and manager guidance • Experience managing medical certifications, leave documentation, eligibility determinations, deadlines, extensions, return-to-work requirements, and related case documentation • Strong judgment regarding when leave or accommodation matters require escalation • Exceptional attention to detail, follow-through, and case-management skills • Ability to manage a high-volume caseload while maintaining accuracy and timely employee communication • Ability to handle sensitive medical and employee information with discretion and confidentiality • Knowledge of PTO, paid sick leave, and state/local time off requirements • Experience with HRIS and leave-management systems; Rippling experience strongly preferred • Understanding of the interaction among leave, payroll, benefits, timekeeping, and HRIS processes • Strong research and analytical skills across multiple jurisdictions • Ability to build reports, trackers, and leave metrics • Ability to leverage technology, AI, and automation to improve administrative processes • Strong written and verbal communication skills • Ability to work independently in a fast-paced, fully remote environment • Bachelor’s degree in human resources, business, or a related field OR a recognized HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP OR two years of human resource experience • Minimum of five years of direct, hands-on leave and accommodation administration experience, preferably supporting a multi-state workforce • Ability to meet stated physical demands, including frequently remaining stationary and moving through a home office • Willingness to travel up to 10%, potentially to any or all 50 US states

🏖️ Benefits

• Choice of comprehensive medical plans, including two PPO-style plans and an HDHP with HSA option • Flexible spending accounts (FSA) • Dental and vision plans • Medical, dental, and vision benefits for spouse/domestic partner and dependent children up to age 26 • 401(k) with company match and self-directed brokerage account option • PTO, including additional paid time off during the last week of the year • Company-paid life insurance for employees and eligible dependents • Short- and long-term disability and AD&D coverage • Professional development opportunities • Tuition reimbursement • Professional licensing assistance • Paid parental leave after one year of employment • Remote work from anywhere in the United States