Community Engagement Liaison

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🌾 Iowa – Remote

🌾 Iowa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 11%

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QTS Data Centers

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

QTS Data Centers is a leading provider of data center solutions, with a footprint of over 9 million square feet of mega scale data center space across North America. The company offers hyperscale and hybrid colocation services, utilizing a software-defined technology platform to deliver secure and compliant infrastructure solutions, robust connectivity, and premium customer service to various clients, including 1,100 hyperscale technology companies, enterprises, and government entities.

📋 Description

• Serve as QTS’s primary local representative in a geographic region, establishing, strengthening, and maintaining relationships with residents, businesses, government officials, civil society, faith-based organizations, and advocacy groups. • Establish a QTS community presence and act as a first point of contact for project updates, community questions, and concerns. • Organize opportunities to share project updates and solicit community feedback. • Lead Community Complaint Management, ensuring concerns are managed fairly, transparently, and promptly, including escalation as needed. • Attend public meetings, events, hearings, and town halls to engage local stakeholders and demonstrate QTS’s community involvement. • Partner with the Community Impact Team to assess community development priorities and identify partnerships and volunteer opportunities. • Support Economic Development and Government Relations teams with regulatory, permitting, and policy environments to enable business continuity and meet project milestones. • Partner with Communications & Brand teams on consistent messaging, the QTS Story, and local media engagement. • Update and use the Community Assessment tool to inform engagement strategy and planning. • Provide internal teams with insights on community sentiment, stakeholders, priorities, and risks. • Maintain the key stakeholder map. • Lead annual stakeholder engagement strategy, planning, and resource requests. • Track and report community engagement activities.

🎯 Requirements

• Five or more years of experience in community engagement, public affairs, government relations, or a related field. • Bachelor's degree in Public Affairs, Political Science, Communications, Business, or related professional experience. • Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large-scale development projects. • Demonstrated ability to collaborate cross functionally in a high volume, fast paced, dynamic organization. • Experience in crisis response and managing public opposition to development projects. • Demonstrable action-oriented leadership. • Exceptional communication and public speaking skills, with the ability to engage with diverse stakeholders in a respectful and solution-driven manner. • Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability. • Strong verbal and written communication skills. • Strong interpersonal skills. • Ability to work independently and as part of a team. • Ability to be flexible and adapt to changing situations at a high-growth company. • Ability to prioritize, multitask, and deliver high-quality work in tight timeframes.

🏖️ Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting • Every employee is bonus or commission eligible • Generous PTO, Paid Volunteer Days Plus Floating Holidays • Stock Purchase Plan (SPP) • 11 paid Holidays Annually/Holiday compensation when worked • Pet and Legal Insurance • Q-Rest Sabbatical Program • Q-Anniversary Service Award Program • Parental Leave • Military Benefits Package • QTS Charitable Matching Gift Program • QTS Scholarship for Employee Dependents • QTS Crisis Fund • Wellness Program • Tuition Reimbursement Program • Reasonable accommodations for individuals with disabilities

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