Instructional Designer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Design, develop, and update learning solutions in the ID Team Capability Suite • Apply instructional design and adult learning principles to create eLearning modules, instructor-led training materials, videos, simulations, gamified activities, and assessments • Develop and produce multimedia content, including graphics, videos, animations, and interactive elements • Ensure learning content is consistent with company branding and WCAG compliance • Develop and implement assessment methods to measure training effectiveness • Improve training programs based on learner feedback • Collaborate with subject matter experts and clients to ensure accurate and relevant content • Manage multiple instructional design projects simultaneously and complete them on time

🎯 Requirements

• At least 3-5 years of experience as an Instructional Designer or similar role • Proficiency in eLearning authoring tools (e.g. Articulate 360 suite) • Strong knowledge of instructional design principles and adult learning theories (e.g. ADDIE, SAM) • Excellent communication and interpersonal skills • Creative and innovative mindset with the ability to think outside the box • Project management skills and very high attention to detail • Multimedia, Video Editing and graphic design skills are preferred (e.g. Adobe Premiere Pro, After Effects, Illustrator, Photoshop and InDesign) • Certification in instructional design (e.g. Certified Professional in Learning and Performance - CPLP) is a plus • Experience in roleplay or tools simulations using AI is a plus • Experience designing and developing roleplay simulations using AI tools (e.g., SecondNature, Rehearsal, ChatGPT) or non-AI methods (e.g., branching scenarios, live roleplays) • Familiarity with scenario-based learning strategies that support skill development in customer service, sales, or technical training environments • Prior experience creating roleplay flows using interactive platforms or custom-built solutions, including programming simulations via tools like Google Apps Script (e.g., simulating roleplay logic in Google Sheets or Forms with code-driven feedback and flow control)