Technical Account Manager

🔥 15 hours ago

🌽 Illinois, Ohio, +1 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Qualys

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

📋 Compliance

💰 $5.6M Series C on 2004-11

Cybersecurity • SaaS • Compliance

Qualys is a pioneer and leading provider of disruptive cloud-based security, compliance, and IT solutions with over 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100 companies. Founded in 1999, Qualys offers a unified platform for automating security and compliance solutions, enabling organizations to streamline vulnerability detection and protection across various IT assets, including on-premises systems, endpoints, servers, public and private clouds, containers, and mobile devices. The Qualys Cloud Platform utilizes a single agent to continuously deliver critical security intelligence, and is strategically partnered with major cloud service providers, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure.

📋 Description

• Drive and manage the post-sales process with enterprise-level customers • Articulate company technology and product positioning to business and technical users • Identify technical and business issues to ensure customer satisfaction throughout the sales process • Drive adoption and utilization of Qualys solutions • Own renewal and upsell/new business pipeline activity, account strategy, expansion planning, and renewal execution • Provide functional and technical customer support • Deliver high-level and detailed sales presentations • Attend conferences and seminars • Lead QBRs/EBRs, roadmap discussions, and strategic planning sessions • Conduct periodic business reviews aligned with customer objectives, platform adoption, utilization, and business outcomes • Conduct technical proof-of-concept activities, demonstrations, and customer enablement sessions • Respond to functional and technical elements of RFIs/RFPs • Create joint business plans with key focus partners • Qualify and progress opportunities using MEDDPICC or a similar methodology • Maintain customer opportunity and pipeline visibility in the company's CRM • Convey customer feedback, requirements, and enhancement requests to Product Management and Engineering teams

🎯 Requirements

• Strong knowledge of security and compliance solutions, including Vulnerability Management, Cloud Security, Policy Compliance, IDS, IPS, Network Scanners, PCI, and enterprise security solutions • Knowledge of federal regulatory compliance issues such as ISO 27001, HIPAA, GLBA, and SOX is a plus • Strong presentation skills and professional communication in emails, RFPs, and reports • Comfortable interacting with all levels of customer organizations, from C-level to front-line technical staff • Organized and analytical, with creative and adaptive approaches to eliminating sales obstacles • 5–7 years of relevant experience • Bachelor's degree or equivalent experience • Excellent written and oral communication skills • Able to travel throughout the sales territory and other locations as needed • Ability to combine technical expertise with commercial judgment and work effectively against renewal, retention, growth, and quota expectations • Experience supporting renewals, identifying expansion opportunities, and managing customer success or account growth initiatives • Experience conducting customer business reviews, technical workshops, or executive-facing presentations is preferred

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