Technical Account Manager

Job not on LinkedIn

🔥 22 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

Where this job comes from

Posted on TRACTIAN's careers page, not through a job board

First seen by Remote Rocketship 22 minutes ago

Logo of TRACTIAN

TRACTIAN

501 - 1000 employees

Founded 2019

🏭 Manufacturing

🔧 Hardware

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 DEBT on 2026-07

Manufacturing • Hardware • Artificial Intelligence

TRACTIAN is a provider of AI-powered hardware and software for multimodal asset health and predictive maintenance. The company combines plug-and-play vibration and electrical sensors with cloud analytics and AI-driven failure diagnostics to deliver real-time monitoring, downtime prevention, unified asset health views, and CMMS/work-order integrations for asset-heavy operations. Tractian targets manufacturing, data centers, oil & gas, mining, government, and other industrial facilities and is used to scale reliability programs and reduce operational risk; the company recently reached a reported $1. 4B valuation after a $130M Series D.

📋 Description

• Partner with maintenance, reliability, engineering, operations, and plant leadership teams to improve asset reliability and maintenance performance. • Serve as the technical advisor for Condition Based Maintenance (CBM), Predictive Maintenance, and SmartTrac initiatives, ensuring customers maximize platform adoption and ROI. • Lead customer projects, providing on-site support, training, and strategic guidance. • Drive customer retention by building trusted relationships while identifying and leading opportunities to expand existing accounts through additional facilities, assets, and solutions. • Present maintenance strategies, business outcomes, and ROI recommendations to plant leadership and executive stakeholders, influencing adoption and long-term partnership. • Identify opportunities to improve maintenance strategies, reduce unplanned downtime, increase equipment uptime, and expand customer value. • Own strategic customer relationships across manufacturing facilities through implementation, adoption, optimization, and executive-level business reviews.

🎯 Requirements

• 5+ years of experience in manufacturing, industrial maintenance, reliability, or plant operations. • Bachelor's degree in Mechanical Engineering, or a related field. • Strong understanding of rotating equipment, maintenance strategies, reliability engineering, and plant operations. • Experience working cross-functionally with maintenance, operations, engineering, and plant leadership teams. • Proven experience presenting to customers, internal leadership, or executive stakeholders, with strong communication, relationship-building, and account management skills. • Ability to travel up to 25% throughout North America. • Valid driver's license with a good standing record. • Maintenance specific experience with usage of CBM and PdM tools. • Experience in implementing Lean Manufacturing or Six Sigma methodologies.

🏖️ Benefits

• Competitive Compensation • Premium Medical, Dental, and Vision Coverage • Paid Time Off (PTO): 15 Days • 401(k) Retirement Plan • Wellhub Membership - Access a wide range of gyms and training programs. • Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.

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