Regional Field Operations Manager

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 18%

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• Jobs at this company usually fill in 98 days.
• No salary listed.

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Quartermaster

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

📦 Logistics

🏭 Manufacturing

🎖️ Defense

Logistics • Manufacturing • Defense

Quartermaster is a company redefining maritime intelligence by providing unmatched precision and visibility in real-time to monitor the world's most remote waters. Their AI-powered SmartMast system transforms everyday vessels into a comprehensive ocean intelligence network, significantly enhancing the monitoring of maritime activities and addressing issues such as smuggling and illegal fishing. By leveraging onboard sensors and high-bandwidth satellite connectivity, Quartermaster delivers high-resolution detections and actionable insights to users, ensuring enhanced maritime awareness and decision-making.

📋 Description

• Own deployment and performance of SmartMast™ across the region • Plan and execute installations across vessel partners, from vessel survey and scheduling through installation, activation, and first data • Meet deployment targets set with Launch and leadership • Maintain fleet uptime through preventive maintenance, troubleshooting, repairs, and unit swaps • Recruit, train, and lead regional field technicians and coordinators • Set standards for installation quality, safety, and professionalism aboard vessels • Manage in-country hardware flow, including receiving, warehousing, spares, staging, and reverse logistics for failed units • Direct local installers, fabricators, and port-side vendors; schedule work, audit quality, and escalate or replace underperformers • Coordinate with fleet operations teams, crews, and port staff to access vessels during short windows, vessel schedules, port calls, and access rules • Track installation, uptime, and repair metrics • Feed hardware and installation issues back to engineering and surface field realities to Launch and leadership • Build repeatable installation and maintenance procedures, safety practices, and documentation across countries • Report to Quartermaster's Field Operations leadership in the United States and work with the regional Head of Launch

🎯 Requirements

• 6+ years in field operations, field service, or technical deployment • At least 3 years leading field teams • Maritime, offshore, telecoms, or marine electronics experience strongly preferred • Proven delivery of hardware rollouts across multiple sites or countries, on schedule and to quality standards • Comfort with vessel-installed electronics, including mounting, power, cabling, networking, and RF/antenna work • Inventory and spares planning, customs-ready shipping, and getting parts to a vessel during a short port call • Working knowledge of shipboard safety practice and port access procedures in the region • Based in the region and ready to travel up to 50% to ports and vessels, sometimes on short notice • Comfortable running an operation with leadership several time zones away • Fluent professional English, plus the primary working languages of the region's ports and crews • Marine electronics, electrical, or RF certifications, or equivalent qualifications recognized in the region (nice to have) • Existing network of marine installers, shipyards, and port-side vendors in the region (nice to have) • Additional languages reflecting the region's multinational maritime workforce (nice to have) • Experience with remote monitoring, fleet management, or field service software (nice to have) • Experience scaling field operations in a startup or newly opened market (nice to have)

🏖️ Benefits

• Small team, high ownership, fast iteration, and meaningful constraints • Opportunity to work on a global maritime intelligence platform • Meaningful mission impact • Startup environment with rapid learning and production ownership

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