Project Manager – Enterprise Merchandise

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🕒 April 14

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Quince

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🛍️ eCommerce

🛒 Retail

👗 Fashion

eCommerce • Retail • Fashion

Quince is a direct-to-consumer e-commerce retailer offering affordable luxury essentials across apparel, home goods, bedding, beauty, and accessories. The company emphasizes high-quality materials (cashmere, European linen, leather, silk), a factory-direct model to keep prices low, sustainable practices, and long return policies. Quince sells men's and women's clothing, baby and kids items, furniture and home decor, and lifestyle products through an online storefront with focus on honest pricing and value.

📋 Description

• Proactively gathers deal info, finds answers, proposes solutions, and finds opportunities to decrease your operational tasks. • Detail-oriented and upholds client expectations throughout the entire process. • Replies with a sense of urgency, advocates with vendors on behalf of the customer, organizes next steps at every touchpoint. • Accountable for all issues, over-communicates with the customer, and manages any issues with confidence and compassion. • Helps Account Executives gather Deal information, understand inventory levels, and interact directly with vendors to plan orders. • Takes over all communications with the client from logo approval to billing, including finalizing customization details, sharing progress photos, and communicating delivery dates.

🎯 Requirements

• Must have knowledge of Google Sheets. Preferred experience with a CRM (we use HubSpot). • Self-starter who is comfortable working in a fast-paced environment with few policies and procedures. • Must be extremely detail-oriented and operate with a sense of urgency. • Customer service oriented and customer obsessed. • Takes initiative to reply to customers with urgency.

🏖️ Benefits

• All posted ranges are reflective of base salary and may vary depending upon experience level and location. • Bonus and equity may also be provided for eligible roles.