Enterprise Account Executive

Job not on LinkedIn

🕒 September 24

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

Where this job comes from

Posted on Quiq's careers page, not through a job board

First seen by Remote Rocketship September 24

Still open on Quiq's site. Checked 0 minutes ago.

Logo of Quiq

Quiq

51 - 200 employees

Founded 2015

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

Quiq is a comprehensive AI-powered communication platform designed to transform customer experience (CX) for enterprises. It offers solutions such as Customer AI Assistants, AI Contact Center, and AI Studio, helping companies to seamlessly integrate AI into their customer communication channels like web chat, SMS, and social media platforms including Apple Messages, Facebook Messenger, Instagram, and WhatsApp. Quiq's platform is built to manage enterprise-level interactions with security and scalability while aiming to enhance customer satisfaction and reduce operational costs. Quiq also supports integrations with major platforms like Salesforce, Zendesk, and Oracle, ensuring a smooth workflow for businesses in retail, e-commerce, travel, and hospitality industries. This platform enables businesses to leverage AI for optimizing customer journeys by automating and personalizing interactions, thereby increasing customer loyalty and growing revenue.

📋 Description

• Own the full account lifecycle from prospecting and landing new enterprise and strategic logos through renewal, upsell, and cross-sell • Set the strategic vision for the territory, direct resources to support that strategy, and execute sales tactically to grow the business • Exceed prospecting activity, pipeline, and account-landing goals quarterly • Build a pipeline of new business opportunities • Develop and manage relationships with prospects in the named account list • Identify, manage, and attend industry events and user groups to generate market awareness • Proactively manage renewals to ensure continued adoption of the Quiq product • Identify upsell and cross-sell opportunities within the existing customer base • Drive adoption of Quiq across multiple business functions • Work with Client Success and Marketing on multi-touch strategies for penetrating and expanding accounts • Conduct discovery calls, presentations, and demos with prospects and customers • Demonstrate and sell value to key stakeholders during complex sales cycles • Track opportunity and account details, including use cases, purchase timeframes, next steps, and forecasting, in Salesforce CRM • Own a quota spanning new business, expansion, and renewals; achieve pipeline and revenue targets • Track pipeline, customer retention, and revenue growth opportunities • Understand and communicate Quiq product nuances to technical buying teams • Travel to industry events and customer/prospect on-sites 1–2 times per month • Work with C-level executives, customer experience and support leaders, and product and engineering teams at enterprises building next-generation customer experiences with Quiq

🎯 Requirements

• 8+ years of enterprise software sales experience, spanning both new-logo acquisition and growth of large enterprise / strategic accounts • 3–5+ years’ experience with Contact Center, Customer Experience, Customer Support, or AI agents • Demonstrated experience expanding the depth and width of account relationships in large organizations, alongside a track record of landing new enterprise logos • Passion for solutions-oriented, consultative sales • Demonstrable record of setting and exceeding sales goals across new-business and renewal/expansion targets • Current personal experience with AI tools and understanding of LLMs • Strong understanding of developing human-centric CX experiences, customer journey mapping and use case development • Outstanding written and verbal communication, presentation, and cross-functional leadership skills • Strong executive presence and ability to foster deep relationships with prospects and customers • Strong math skills for pipeline, quota, and forecasting work • Authority to work in the US • Immigration sponsorship is not available

🏖️ Benefits

• Market-competitive total compensation package • 100% company-paid family medical insurance coverage • 100% company-paid individual dental insurance coverage • 100% company-paid individual vision insurance coverage • Flexible, unlimited vacation policy • Stock options

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