Senior Revenue Cycle Associate – Financial Clearance

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🔥 0 minutes ago

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Quorum Health

1001 - 5000 employees

Founded 2016

🏥 Healthcare

👥 B2C

Healthcare • B2C

Quorum Health is an operator of general acute care hospitals that owns or operates 12 hospitals across nine U. S. states. The company partners with local providers and subsidiaries to deliver inpatient and community-based healthcare services, focusing on quality, safety, and supporting local economies and workforce development. Quorum Health emphasizes community investment, hospital administration, and empowering local teams to provide patient-centered care.

📋 Description

• Ensure patient visits are financially cleared before the date of service • Serve as a subject matter expert and go-to resource for peers on complex registration, insurance, workflow, and patient financial responsibility matters • Verify patient insurance eligibility and benefits • Calculate and document patient liability estimates • Secure prior authorization, provide Notices of Admission, obtain referrals, and verify medical necessity • Escalate cases where Financial Clearance may not be obtained to appropriate stakeholders • Resolve insurance coverage and authorization discrepancies identified through quality assurance tools • Work denials related to referrals, authorizations, notifications, non-coverage, and medical necessity, including coordinating rebills, appeals, and retro authorization • Interact with providers, payers, patients, and hospital-based personnel • Perform duties accurately and timely while providing exceptional customer service • Work within a remote call center environment free from distractions and background noise • Observe privacy, safety, and security procedures and use equipment and materials properly

🎯 Requirements

• Proficient in typing • General knowledge of medical terminology • Ability to communicate effectively and professionally in English, verbally and in writing • Critical thinking and problem-solving skills • High school graduate or equivalent • Ability to work within a remote call center environment free from distractions and background noise • One year of related experience in the medical field is preferred

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for professional development and advancement • Supportive work environment with a collaborative team • Comprehensive healthcare coverage • Retirement savings plan • Paid time off and flexible scheduling options • Student loan repayment program

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