Implementation Success Partner

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Qventus, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $85M Series D - Qventus on 2025-01

Healthcare • SaaS • Artificial Intelligence

Qventus, Inc. is a healthcare-focused AI and automation company that provides a SaaS platform to hospitals and health systems to optimize clinical operations and patient flow. Its platform combines artificial intelligence, machine learning, and behavioral science to automate administrative workflows across perioperative care, pre-admission testing, and inpatient capacity management—reducing surgery cancellations, shortening length of stay, and improving staff productivity. Qventus integrates with EHRs to deliver AI operational assistants that take action on routine tasks so clinical staff can focus on patient care.

📋 Description

• Partner with Sales before delivery handoff to shape scope, validate feasibility, and set delivery expectations • Define and manage timelines for enterprise-wide Qventus Periop Solution deployments across multiple service lines and facilities • Lead complex perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders • Advise perioperative leadership and C-suite stakeholders on scope, risk, and operational strategy • Build relationships across client organizations, particularly with executive and senior operational stakeholders • Collaborate with Data Engineers, Product Specialists, and Client Success Partners to maximize client value • Partner with operational and technical client teams to meet implementation requirements • Use perioperative expertise to drive user, executive, and surgeon buy-in for workflows and tool adoption • Anticipate risks, design mitigation strategies, and advise leaders on resolution paths • Use Qventus dashboards and reporting tools to identify gaps and drive adoption and value realization • Identify process improvements, close gaps, and lead change management for sustainable workflow adoption • Own implementation delivery for assigned client accounts with broad autonomy • Articulate Qventus’ value proposition and establish defined business outcomes • Develop customer advocates who can serve as references for prospective customers • Help improve the healthcare system

🎯 Requirements

• 8+ years of project/program management experience with a comprehensive understanding of business requirements and technical capabilities for enterprise-wide SaaS implementations • 8+ years of professional experience at a top healthcare consulting firm, digital health company, or health system • 8+ years of cross-functional experience managing end-to-end project lifecycles and milestones • Demonstrated experience leading large, complex implementations with executive engagement • Experience collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments • Knowledge of perioperative metrics, processes, challenges, and solutions • Fluency with Epic, Cerner, or comparable EHR environments, including EHR architecture, integrations, and workflow implications • Project management experience with complex implementations in provider-side healthcare • Strong quantitative and analytical skills, including dashboards and reporting tools • Prior experience managing hospital system projects, such as EHR implementations, is required • Ability to understand, document, and analyze data using data validation dashboards, JAVA/SQL code, and complex Excel functions • Ability to travel on average 25%-35% • Satisfactory completion of pre-employment background investigation and drug test • SQL query-writing experience highly desired • PMP certification is a plus • Experience working with clinical and/or process consultants is a plus

🏖️ Benefits

• Open Paid Time Off • Paid parental leave • Professional development • Wellness stipend • Technology stipend • Employee referral bonus • Employee stock option awards