Service Delivery Analyst

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $48.1k - $81.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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R1 RCM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round on 2024-07

Consulting • Logistics • Healthcare

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Build and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities • Use SQL to extract, transform, validate, and analyze revenue cycle data • Apply Epic Clarity and professional/physician billing knowledge to identify trends and improvement opportunities across charge capture, coding, claim edits, and denials • Support physician productivity, RVU, and provider-level performance reporting • Analyze charge lag, coding accuracy, and provider-level denial trends • Translate analysis into clear, client-ready reports and insights for technical and non-technical audiences • Support account and performance reviews by identifying trends and actionable opportunities • Perform QA on metrics and reports to ensure accuracy and consistency • Track follow-up actions and support execution against recommendations • Partner with internal teams and client stakeholders on reporting and analytics needs • Build familiarity with R1's data environment, reporting ecosystem, revenue cycle workflows, and existing reporting logic • Own defined reporting and analytics deliverables and identify meaningful operational trends

🎯 Requirements

• 4+ years of professional experience in revenue cycle, healthcare analytics, or a related field • Working knowledge of professional/physician billing (PB) revenue cycle operations, including charge capture, coding, claim edits, denials, A/R follow-up, payment posting, provider productivity, and RVU reporting • Experience working with Epic Clarity and/or Resolute Professional Billing data • Strong SQL skills, including joins, aggregations, data validation, and transformations • Experience with relational databases and reporting/visualization tools such as Power BI • Ability to analyze operational data and translate findings into meaningful insights • Comfortable communicating findings to internal stakeholders and clients • Strong attention to detail with the ability to manage multiple priorities • Epic Resolute Professional Billing or Clarity Data Model certification preferred • Experience with provider productivity, RVU, or compensation reporting preferred • Experience with Snowflake preferred • Familiarity with stored procedures or T-SQL preferred • Client-facing analytics or service delivery experience preferred

🏖️ Benefits

• Annual bonus plan at a target of 5.00% • Competitive benefits package • Opportunities to learn, collaborate across groups, and explore new career paths • Meaningful work contributing to communities served around the world