Vice President, Self-Pay Performance, Client Strategy

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $179.6k - $280k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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R1 RCM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round on 2024-07

Consulting • Logistics • Healthcare

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Own analytical assessment of financial, operational, and client performance across a large-scale Self-Pay portfolio • Serve as strategic advisor and day-to-day performance partner to operational leaders, the client partner, and client stakeholders • Lead revenue cycle transformation initiatives focused on patient cash acceleration, bad debt reduction, charity optimization, automation, and operational efficiency • Drive continuous improvement delivering measurable financial value and cost savings • Translate data into actionable insights and executive-level recommendations using SQL and Snowflake analysis • Lead and influence cross-functional operational, analytical, technical, and client-facing teams • Develop strategies improving patient financial outcomes while reducing administrative burden • Develop integrated patient engagement strategies across texting, dialing, email, and other channels • Build credibility with senior executives through proactive communication, operational transparency, and consistent execution • Hold vendors accountable for performance, service levels, and results; communicate vendor performance to client leadership • Identify risks, trends, opportunities, and performance gaps before escalation • Partner with operational leaders through dotted-line accountability to establish priorities, monitor execution, and resolve performance gaps • Serve as conduit to Patient Access, Payer Yield, and upstream teams to improve point-of-service collections, demographic and address accuracy, statement readiness, and patient-responsibility balance accuracy • Partner across payer yield, billing, and collections functions to improve patient-responsibility accuracy and flow across HB and PB • Use Epic, Snowflake, advanced SQL, reporting platforms, and operational analytics to identify opportunities and drive improvement • Influence executive decisions through facts, insights, business cases, and measurable outcomes

🎯 Requirements

• Bachelor's degree from an accredited college or university • 10+ years of progressive Revenue Cycle leadership experience • Experience leading Self-Pay, Patient Financial Services, Revenue Cycle Operations, Bad Debt, Early Out, Patient Cash, or related functions • Deep working knowledge of self-pay accounts receivable across hospital and physician practice environments, including HB and PB workflows and their convergence within an Epic Single Billing Office (SBO) model • Ability to influence large-scale operational teams and drive accountability without direct reporting authority • Demonstrated success managing executive-level client relationships • Strong financial acumen with experience owning operational performance, budgets, forecasts, and KPIs • Advanced analytical skills, including complex SQL queries, Snowflake, and large datasets • Experience with Epic and enterprise reporting tools • Knowledge of state guidelines and collection regulations • Ability to lead transformation, change management, and process improvement initiatives • Hands-on knowledge of Epic builds, configurations, and work queues • Experience partnering with IS and vendors through technology implementations, vendor changes, and large-scale SBO transformation • Preferred: Experience supporting large integrated health systems • Preferred: Prior experience leading an Epic Single Billing Office team responsible for self-pay operations spanning HB and PB • Preferred: Consulting or client-partner leadership experience • Preferred: Track record of reducing bad debt, improving patient cash collections, and optimizing patient financial experience

🏖️ Benefits

• Annual bonus plan at a target of 30.00% • Competitive benefits package • Opportunities to learn, collaborate across groups, and explore new career paths • Opportunity to contribute, think boldly, and create meaningful work • Community giving and support • Reasonable accommodation support for applicants with disabilities