Operational Database Administrator – Epic

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $108.3k - $158.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📀 Database Administrator

👻 Ghost score 0%

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Rackspace Technology

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Rackspace Technology is a global managed cloud services provider that designs, builds, migrates and operates multicloud, hybrid and private cloud environments for enterprises. It offers consulting, professional and managed services across cloud infrastructure, application modernization, data platforms, AI/ML (Foundry of AI/FAIR), and cybersecurity, along with managed hosting, colocation and platform integrations with major hyperscalers. Rackspace serves regulated and mission-critical industries with a focus on security, compliance, cost optimization and operational reliability.

📋 Description

• Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery • Execute approved environment refreshes and routine maintenance • Investigate database growth, resource constraints, storage performance, and system alerts • Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before operational disruption • Maintain and validate database backups, journaling, and recovery procedures • Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises • Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes • Perform documented testing, validation, and rollback procedures • Diagnose production issues and coordinate escalations with Epic and InterSystems • Provide updates on impact, restoration progress, and corrective actions • Automate repeatable administrative tasks • Maintain configuration documentation and runbooks • Partner with infrastructure teams on capacity planning and recurring-problem elimination • Participate in scheduled on-call rotation and planned after-hours maintenance, upgrades, and recovery exercises

🎯 Requirements

• Minimum of three years of experience working as an Epic ODBA in a hospital environment, including direct responsibility for live production systems • Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained • Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery • Working proficiency with Linux/Unix administration and shell scripting • Experience using Epic monitoring and administrative tools, including System Pulse and RedAlert • Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment • Strong documentation, communication, and prioritization skills • Ability to work independently and collaborate across technical teams • Experience with large, multisite hospital environments, Epic implementation or major upgrade, automation, cloud, and automation preferred or a plus • Must follow organizational security, patient-data protection, incident-management, and change-control requirements

🏖️ Benefits

• Annual bonus or incentives • Equity awards • Employee Stock Purchase Plan (ESPP) • Scheduled on-call rotation and support for planned after-hours maintenance, upgrades, and recovery exercises • Equal employment opportunity • Disability or special-needs accommodation