Clinical Success Manager

🕒 August 13

🇺🇸 United States – Remote

💵 $125k - $140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 92 days.
• Jobs at this company usually fill in 59 days.

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Radformation

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Seed Round on 2019-10

Healthcare • Consulting • Healthcare Insurance

Radformation is a company that specializes in intelligent automation for cancer care, offering software that enables cancer clinics to enhance their efficiency and accuracy. They provide a range of products such as AutoContour for automated AI contouring and EZFluence for 3D planning, as well as tools for plan evaluation, independent calculations, and machine quality assurance. Radformation aims to streamline clinical workflow from planning and documentation to treatment evaluations and billing, thus improving plan quality, safety, and efficiency in cancer treatment. Their solutions are designed to integrate seamlessly with existing technology, helping clinics improve their patient care.

📋 Description

• Demonstrate Radformation’s QuickCode automated billing QA software to prospective customers with the sales team • Evaluate clinical workflows and guide QuickCode configuration to improve efficiency • Drive customer adoption through implementation and training • Establish sustainable QuickCode workflows • Troubleshoot configuration, documentation, coding, and software issues independently or with the programming team • Check in proactively with current customers to gather feedback and share new features • Host webinars to answer clinic questions and highlight features • Test new software versions and provide clinical feedback for development and quality assurance • Develop training materials for clinics • Research new coding guidelines and stay current with updates • Mentor clinics in establishing efficient billing QA workflows and increasing standardization • Develop relationships with clinics and incorporate feedback into billing-check improvements • Teach and improve workflow efficiency in radiation oncology clinics

🎯 Requirements

• Minimum 2 years of clinical experience in radiation oncology and medical coding • Minimum 2 years of experience with ARIA and/or MOSAIQ OIS • AMAC ROCC certified or equivalent • Strong critical thinking skills • Exceptional presentation skills • Positive attitude and passion for excellence in patient care • Enthusiasm for learning new technologies and sharing them with the healthcare community • Ability to manage multiple projects simultaneously • Mastery of coding and radiation oncology clinical workflow • Strong organizational skills and ability to work independently • Excellent written and oral communication skills • Customer service experience preferred • Five years of clinical experience in radiation oncology and medical coding preferred • Five years of experience with ARIA and/or MOSAIQ OIS preferred

🏖️ Benefits

• Multiple high-quality medical plan options with substantial employer contributions toward premiums • Health coverage starting on day one • Short-term and long-term disability and supplementary life insurance • 401(k) with employer match vested immediately • Annual reimbursement for professional memberships • Conference attendance and continued learning opportunities • Self-managed PTO • 10 paid holidays • Monthly internet stipend • Company-issued laptop • One-time home office setup stipend • Fully remote work environment • Virtual events and yearly retreats • Locally compliant, competitive benefits for global teammates via EOR partners

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