Implementations Manager

🔥 5 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Raptor Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Raptor Technologies is a company that specializes in integrated school safety solutions. They provide a comprehensive suite of software and services designed to enhance school security, focusing on tools such as visitor management systems, behavioral threat assessment software, and emergency management systems. Raptor's solutions are utilized by a vast number of educational institutions to ensure the safety and compliance of students and staff, offering features like emergency notifications, training programs, and various management systems tailored for schools.

📋 Description

• Lead effective implementation of all customer-facing projects • Lead a team of multi-functional consultants • Lead departmental initiatives to enhance the customer journey • Deliver tactical results for the team or department • Conduct routine 1:1s and delegate work while adjusting scope and priorities • Translate organizational goals into team and individual goals • Establish job descriptions, role expectations, processes, and procedures • Ensure work coverage and division of responsibilities • Establish performance standards and KPIs • Provide feedback and resolve people problems and stressful situations • Conduct performance reviews and compensation, promotional, and disciplinary conversations • Manage employee relations and conflict resolution, engaging HR as needed • Develop and maintain a culture of accountability through training, coaching, recognition, workflow, and performance standards • Make final hiring and other employment decisions in partnership with HR

🎯 Requirements

• 4+ years of experience managing project consulting teams within a cross-functional matrix environment • High-Volume Project Delivery experience • Strong background in Software Implementation • Salesforce experience • Bachelor’s degree or higher; minor or advanced degree in business/STEM or equivalent experience • 4+ years managing customer-facing project delivery • Advanced Microsoft Excel skills • Managerial experience in deploying software solutions a plus

🏖️ Benefits

• Remote-first philosophy • Flexible paid time off • Paid parental leave • 11 Paid holidays per year • Workplace flexibility • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical • 401(k) employer contribution to help you plan for the future • Company paid life insurance, STD, and LTD • Strong mentorship and leadership • Career advancement opportunities

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