Strategic Accounts Manager

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $85.1k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ritchie Bros.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

💰 Post-IPO Equity on 2023-01

Construction • Logistics • Consulting

Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.

📋 Description

• Build and maintain strong brand trust with designated accounts • Understand the products, services, and tools customers use to operate their business • Present new products, services, and partnerships to designated accounts as they are added to IAA’s product portfolio • Monitor the performance of key accounts and facilitate timely interventions • Manage customer expectations and satisfaction • Identify and present opportunities that may generate incremental revenue or create efficiencies • Handle client queries and find innovative solutions to solve complex customer problems • Understand how to be an effective listener and take action given the customer feedback provided • Provide superior customer service and adhere to IAA’s Customer Care Values • Collaborate closely with other members of the Marketplace Demand team to execute customer growth and engagement strategies • Lead monthly meetings with customers • Establish efficient communication methods and liaisons between key customers and internal departments • Flexible and willing to perform other tasks as assigned

🎯 Requirements

• 2+ years of Sales or Account Management experience • 2+ years of experience in the automotive industry • BI portal experience is an asset • Great oral and written communication skills • Exhibits great collaboration skills, with a willingness to work with cross-functional teams • Capable of making decisions when customer problems and/or opportunities arise • Able to identify growth, retention, and cross/up-sell opportunities using data and dashboards • Understands IAA’s Customer Care Values and practices them daily • Capable of meeting and/or exceeding growth and retention goals • Proficient in Microsoft suite of products • Willing to travel 10%

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