Development Operations Manager – National Development

🔥 0 minutes ago

🏄 California, New Jersey, +7 more states – Remote

🏄 California – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $71.4k - $83.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Reading Partners

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

📚 Education

🤝 Non-profit

Education • Non-profit

Reading Partners is a national nonprofit that delivers research-backed, tutoring-based literacy programs to increase reading proficiency and educational equity for elementary students. The organization provides high-dosage, individualized tutoring grounded in the science of reading, partners with schools and communities, leverages volunteers and AmeriCorps members, and uses data and research to measure and improve program impact.

📋 Description

• Oversee data integrity of the fundraising Salesforce database • Lead Salesforce data entry, management, improvement, reporting, and auditing • Analyze fundraising and revenue-generation data and maintain dashboards and key reports • Supervise the part-time Gift Processing Associate • Ensure timely and accurate gift entry, acknowledgement, and reporting in Salesforce • Write and implement technical guidance for Salesforce during annual budget planning • Serve as content expert for Classy/GoFundMe Pro and provide training and support • Maintain systems integrating Salesforce, GoFundMe Pro, DonorSearch, and Conga Composer • Oversee processing and data integrity of organizational gifts • Participate in revenue and cash reconciliation meetings with accounting • Train development staff on donor stewardship, cultivation processes, and Salesforce • Support Salesforce enhancement projects and communicate changes and resources • Improve systems and processes with Salesforce Administration, Accounting, and Development Operations • Refine tracking systems for FFS, local government, and AmeriCorps grants • Serve as primary internal contact for regional support requests and customer service initiatives • Lead gifts-processing trainings and presentations • Manage onboarding and offboarding of development staff • Create mailing lists, donor lists, and annual appeal lists • Maintain gift-processing protocols, pledge forms, tax receipt templates, Library updates, third-party gift processing, and matching gift requests • Organize and communicate resources through the Reading Partners Library, Google Drive, and other platforms • Develop and update trainings as needed • Collaborate with national development leadership to develop fundraising plans and mobilize stakeholders • Create project plans, identify contributors and deadlines, and complete projects on time • Build collaborative relationships across the organization to support fundraising goals

🎯 Requirements

• 3+ years of experience in development, fundraising, and other revenue-generating roles • 1+ year of successful management experience • Experience working with Salesforce or a similar CRM database • Customer service-oriented with a demonstrated track record of strong collegial relationships • Strong attention to detail and ability to meet deadlines • Ability to manage multiple simultaneous projects • Self-directed, proactive, and resourceful • Commitment to fostering an inclusive and collaborative work environment • Deep belief in Reading Partners’ mission and alignment with its core values • Ability to prove eligibility to work legally in the U.S. • Must be at least 18 years of age • Cover letter describing interest in Reading Partners and relevant preparation • Resume

🏖️ Benefits

• Medical, dental, and vision insurance with substantial employer contributions toward employee and family premiums • Life and disability insurance at no cost to employees • Free Employee Assistance Program (EAP) • Pre-tax employer funding for out-of-pocket medical expenses, including first dollar coverage for some plan options • Spring Health therapy, coaching, and wellness resources, including six free sessions • Carrot hormonal health, fertility, family-building, and gender-affirming services • 403(b) retirement plan with immediate eligibility and employer matching contributions • Flexible Paid Time Off (Unlimited PTO) • Paid Parental Leave for up to 8 weeks • 14 paid holidays annually • One week of office closure in early July • Two weeks of office closure in late December • Mission-driven culture with employee development and career growth • Occasional travel to Reading Partners’ sites and/or locations